Re: NTFS.SYS file corrupted
From: Gene K (genekRE_at_MOVEolivianc.net)
Date: 05/30/04
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Date: Sun, 30 May 2004 19:39:51 -0400
Michael wrote:
> My wife's computer has Windows XP Professional. She has not
> downloaded any programs and her computer is scanned every evening
> with Norton's AV updated daily. I shut the computer down yesterday
> and when I tried to reboot the computer, I received the NTSF.SYS file
> missing or corrupted. The shut down appeared to be normal. I have
> rebooted with the XP disk and pressed R for repair. The computer
> then goes to a C: prompt. When I type DIR it gives an error message
> that "An error occurred during directory enumeration." I have typed
> in the recommended cd(e:) \windows\system32\drivers but get a message
> that the command is not recognized. When I go to the E: directory
> with the Windows disk and try to run setup I get the same message
> that the command is not recognized.
Michael
If you can get to a Command Prompt window, try running the "System File
Checker". This system will check for all OS files to see if they are
present/non-corrupted. Any missing or corrupted will be replaced/repaired
using files from your OS CD [have it handy].
In the Command Prompt window, type "sfc /scannow" (minus quotes AND be sure
there is a space after sfc, then press the "Enter" on your keyboard. This
should start the tool. Hopefully this will evade you of wifely distress.
Gene K
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