Zone Alarm Pro demanding more money.

From: Derrick Fawsitt (46_at_fitzwilliamonline.com)
Date: 05/30/04


Date: Sun, 30 May 2004 22:32:16 +0100


Apologies if this post is slightly off topic but I am in need of advice
and am a user of XP Hope edition.

Having paid for the "bundle" of MailWasher Pro and Zone Alarm Pro in May
2003, (I paid $39.95) for them when I understand, (correct me), I could
have used the free version of ZA without and need to upgrade or fork out
money, (again correct me if I am wrong).
  However, I thought I was a registered user of a better version of ZA
than the basic version, and with my money paid up front and a license
key I was OK. However, imagine my surprise when I started to get pop up
requests to pay for upgrading or I would not get any more up to date
information etc., I immediately uninstalled ZA and started to install
another programme which I understand is really free for the basic
version. It was only when I found my receipt for payment I thought I
must be made to give up on ZA and re-installed it again using my License
number and details etc., I had however to re-configure all my programmes
again to work with ZA and all because it started to demand money or it
would reduce the effect of my newly purchased firewall which had cost me
39.95 dollars.
Can anyone enlighten me as to what is happening, I simply won't pay out
the kind of money demanded again and will go elsewhere but I will ask
for a refund as I was not told further money would be asked of me.
I object if the only version I can use free is the basic version having
paid for the Pro version.
For now, that is the state of things but before I un-install it yet
again, can anyone enlighten me as to whether I have to relegate myself
to the basic version of ZA or install a different brand of Firewall. I
did write to ZA but have as yet got nothing back from them.
With thanks,

-- 
Derrick Fawsitt


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