Re: Outlook\Contacts closing program
From: Mike Brearley (mike_brearleyDONTDOIT_at_NOSPAMhotmail.com)
Date: 05/28/04
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Date: Fri, 28 May 2004 14:51:32 -0400
If it's only on the one system, try setting up a profile in outook for that
user on another system and see if it does the same thing. Are the contacts
kept on the server or in a .pst file? Either way, I'm guessing file
corruption.
If the contacts are kept on the server, export them to a pst, delete them
from the server, run scanpst on the pst file and re-import them. If they
are kept in a .pst file, just run scanpst on the file.
scanpst can be found in C:\Program Files\Common Files\System\MSMAPI\1033
-- Posted 'as is'. If there are any spelling and/or grammar mistakes, they were a direct result of my fingers and brain not being synchronized or my lack of caffeine. Mike Brearley "Ed" <anonymous@discussions.microsoft.com> wrote in message news:1bda01c444e0$cab6b0b0$7d02280a@phx.gbl... > This one is strange. I will post this on the Exchange and > Outlook newsgroups also. > > When I try to create a new email in Outlook (inbox, new) > and go the Contacts folder and use the arrow to move down > in the list at some point it stops and closes the > program. If I use the slide bar it doesn't seem to occur. > > I have tested this on several PC's The only ones having > this issue are running Windows XP OS and Office 2000. We > are using Exchange 2000. Our Terminal Server Windows NT > TS running Office XP does not have the issue at the PC or > through Citrix, nor does running Office 2000 on Windows > 2000 OS. > > This is only occuring with one user, I have looked for bad > contact info but this does not seeem to be the issue. > > Postings on the here say it may be an Exchange issue > although my findings may point to Windows XP as well. > > Please help and thanks for the help. >
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