Re: AIM compatibility

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Kelly (kelly_at_mvps.org)
Date: 05/03/04 

Date: Mon, 3 May 2004 00:23:03 -0500

Hi Leo,

Try AIM support. 

-- 
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
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"Leo" <anonymous@discussions.microsoft.com> wrote in message 
news:734b01c430ae$745ea920$a401280a@phx.gbl...
> Trying to load AOL's Instant Messaging (AIM) on our Dell
> Desktop at home.  We run Windows XP and use four McAfee
> protections:  anti-virus; anti-spam; privacy; and
> firewall. Several times we've tried to load AIM (after
> disabling McAfee so as not to interfere with download.)
> After downloading and installation, when we try first
> use, we get error that states ("unknown error...code 4,
> category 1") and then details that say appname: aim.ece;
> modver:0, appver: 0; offset 5d3adddf; modname: unknown.
> As complicating factor, we also get prompt that says we
> are using wrong antivirus for our operating system and we
> should uninstall and reinstall our anti-virus.  (That's
> definitely wrong, and we've already discussed that with
> McAfee...we have the right anti-virus loaded.)  Any ideas
> (or is AIM just incompatible with our system?)

Relevant Pages

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