Re: *FIXED IT!!!*Setup starts then stops after a few seconds on XP

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From: Haggis (bingsnapREMOVE_at_THIShotmail.com)
Date: 05/25/04


Date: Tue, 25 May 2004 14:59:35 -0300


"Bill M" <anonymous@discussions.microsoft.com> wrote in message
news:121fe01c4427e$8dce0c20$a401280a@phx.gbl...
> Pam,
>
> I found the problem with mine, and hopefully with yours.
> I was working in Safe Mode (turn on your PC and keep
> tapping F8 until it complains, then hopefully starts in
> Safe Mode) trying Scandisk and Defrag, then for kicks I
> tried installing the AVG virus scan (it may not be the
> best but it was free) with Setup (Or Windows Installer as
> it's called in some cases). I had read that you're not
> supposed to be able to install software in Safe Mode on
> XP, but I figured what have I got to lose. I got to the
> product code screen and it hadn't quit yet and I was able
> to enter it and continue with the installation. It did
> complain a couple of times but when it finished it was up
> and running and found the following virus which appeared
> to be the root of the problem:
> Agobot.6.AV in c:\windows\system32\lsas.exe
> I ran a full scan and it found and cleaned it. Then I
> updated the virus list and ran it again finding no more
> viruses. I tried the install again, this time from
> windows and it got to the product code screen and didn't
> die. So I got out of that and tried loading a different
> software application and it loaded fine. What a relief!
> I thought I was going to have to reformat the drive and
> reload everything. Try updating your virus definitions
> and running it again. Good luck!
> Bill M
> Wayne, NJ

more detail about the sasser worm here

http://securityresponse.symantec.com/avcenter/venc/data/w32.sasser.removal.tool.html



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