Re: critical error and system shuts down
From: Kelly (kelly_at_mvps.org)
Date: 05/15/04
- Next message: language bar: "language bar"
- Previous message: anonymous_at_discussions.microsoft.com: "Re: virus software problem"
- In reply to: jenny: "critical error and system shuts down"
- Next in thread: Speedball: "critical error and system shuts down"
- Messages sorted by: [ date ] [ thread ]
Date: Sat, 15 May 2004 00:20:55 -0500
Hi Jenny,
Serious error or critical error? If the former:
Use one of these three options.
Right Click the My Computer Icon/Properties/Advanced/
Performance/Settings/Advanced/Change.
1. Set Page File to 0, ok your way out and reboot. Then follow the same
procedure and reset the Page File to System Managed File.
2. No Page File. Reboot. Then delete C:\Pagefil.Sys then revert the page
file setting.
3. Set the swap file size to zero, reboot. Re-set to System Managed,
reboot. Reset the Custom setting, reboot.
By default when WinXP encounters a system failure, it reboots without
warning. The setting that controls this can be changed:
Control Panel/System/Advanced/Settings (Startup & Recovery)/System
Failure/Uncheck-Automatically Restart.
You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.
To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.
To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427
And also:
Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.
Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.
How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205
Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration). Check
System Info for problematic issues: Start/Run/Msinfo32/Hardware Resources
and Components/Problem Devices and Software Environment/Windows Error
Reporting.
Report Error's to Microsoft automatically
Start/Run/gpedit.msc/Computer Configuration/Administrative
Templates/System/Error Reporting. Right click Report Errors/Properties.
Check off Enable and then check off, Do not display links to any MS provided
more information web sites. Apply, ok.
-- All the Best, Kelly Microsoft-MVP Windows® XP 2004 Windows MVP "Winny" Award Troubleshooting Windows XP http://www.kellys-korner-xp.com Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "jenny" <anonymous@discussions.microsoft.com> wrote in message news:d6b701c43a39$bcdf3c70$a501280a@phx.gbl... >I keep getting "critical error" messages and XP then shuts > down and re-starts the computer, then wants to send > an "error message" to microsoft. How do I stop > the "crittical errors" and shut downs? It's a legitimate > copy of XP and errors occur often when I'm on the > internet. VET has been updated and reports no viruses. > thanks
- Next message: language bar: "language bar"
- Previous message: anonymous_at_discussions.microsoft.com: "Re: virus software problem"
- In reply to: jenny: "critical error and system shuts down"
- Next in thread: Speedball: "critical error and system shuts down"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
