Re: Desktop is not appearing
From: Kenny (hotmail_at_coldmail.com)
Date: 05/11/04
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Date: Wed, 12 May 2004 01:01:29 +0300
you have the sasser virus
"Raj" <anonymous@discussions.microsoft.com> wrote in message
news:b90a01c437a2$4ddf83a0$a001280a@phx.gbl...
> Hi all,
>
> Whenever I boot my laptop, the OS loads and immediately
> the following message pops up on my laptop
>
> LSA SHELL(EXPORT VERSION)ERROR SIGNATURE
>
> SzAPPNAME: LSASS.EXE
> SzAPPVER : 5.1.2600.1106
> szmodname: unknown
> szmodver:0.0.0.
> offset:00000000
> system shutdown:
> c:\windows\system32\lsass.exe
> status code: 1073741819
>
> When I checked the lsass.exe file, the dates were very old
> and I thought this must be a virus file and I have renamed
> the lsass.exe file to lsass.txt and then restarted the
> machine.
>
> From then the system comes up and it just shows me a blank
> screen with the mouse pointer on it. The mouse pointer
> can be moved.
>
> I thought of renaming the lsass.txt file to lsass.exe file
> because only after this renaming i have this problem of XP
> not starting. So, I tried using the microsoft procedure
> of logging in safe mode with command prompt. This option
> also just boots the OS and finally a blank screen appears
> with the mouse pointer. I have tried all the boot options
> but the result is the same - blank screen with mouse
> pointer.
>
> I have to rename the file back to its original name and
> for that I need to see a command prompt.
>
> Can somebody suggest me as how to come out of this please.
>
> I have valuable data on the hard disk. The OS i am having
> is Windows XP Home Edition. The Vendor has given a
> recovery CD but for full recovery it will format the hard
> disk which i am scared of because all my data will be
> gone. I tried booting with that CD but even that does not
> help, the OS takes over and again i see a blank screen
> with the mouse pointer.
>
> Could anybody please let me know as how to override OS and
> just get the C prompt. Any help is appreciated.
>
> Raj
>
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