Re: Files missing

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From: Vagabond Software (carlfenley-X-_at_-X-san.rr.com)
Date: 04/10/04 

Date: Sat, 10 Apr 2004 12:48:15 -0700

I'm still not willing to say that your data is gone. At least we now know
that you several partitions and your old data is probably on the Home
partition that won't boot correctly. It may have several problems, but on
problem certainly may be that it does not have proper drivers for the new
motherboard. You should have a CD that contains the drivers for the disk
controller and any integrated devices, like network adapters, on the
motherboard.

Have you tried booting the broken Home partition in Safe Mode? If that
doesn't work, perhaps a Home bootdisk will get you to a place where you can
either install the mobo drivers or at least offload your old data.

- carl

"Mike" <rassilon@optonline.net> wrote in message
news:1ade901c41f31$3a163910$a301280a@phx.gbl...
> Carl,
> Strange thing - I thought the guy at the shop did
> something while I was gone, but discovered otherwise -
> here's how it went.
> I got the XP HOME EDITION CD that came with my Alienware -
> it says on it, and I quote: Alienware HOME EDITION. The
> guy at the shop asked me to bring it with me since the
> mobo was being replaced - I did. When done, it asks for
> the Windows CD that was used to build the system. I put
> in my home edition. Somehow, as it was booting, it now
> offers Professional and Home options. I was dumbstruck.
> I asked the guy, he said - its your cd. Hmm.. ok, so
> when I got home now I had Pro and "home". I tried to
> enter Home, but it just reboots (whether in safe mode or
> otherwise, incl Last known good). Pro opens... so I
> figured, hey, I may have lost the data anyway, let me try
> reinstalling ... I now have 3 options - 2 professional,
> and 1 non-usable Home. So I called Alienware and told
> them of their screw up and they are sending me an
> additional home cd (since I still have a valid code) but
> in the meantime, it looks like my data is ... missing.
>
> Music is tragic because I've collected it over the
> years. Microsoft Money and My Documents are nerve-
> shatteringly devastating, since I had important documents
> there. I really NEED this data back!
>
> Thanks again - Mike!
>
>
> >-----Original Message-----
> >Unfortunately, I've never upgraded over an existing OS.
> I admit that I'm at
> >a loss.
> >
> >Let's take a step back... how did your Home edition get
> upgraded to Pro?
> >Did it occur at a shop somewhere? Did you install Pro?
> I have some
> >confusion about that. Also, we are talking about an
> upgrade of an existing
> >OS to Pro and not a new installation on a separate
> partition; is that
> >correct?
> >
> >- carl
> >
> ><anonymous@discussions.microsoft.com> wrote in message
> >news:1813001c41f2a$0cc6a910$a601280a@phx.gbl...
> >> Carl,
> >> Thanks, but sadly that's not doing it. I am actually
> in
> >> tech support myself, so a lot of the "normal" things
> I've
> >> tried, but am totally open to suggestion. Since no
> drive
> >> space has been freed up, I am convinced that somewhere
> >> those files still exist, but I can't figure where. I
> >> have downloaded some software recovery programs, but
> >> would rather figure out what happened.
> >>
> >> One question, if upgrading to XP PRO, when windows
> >> upgrades, will it wipe the contents of such folders as
> my
> >> docs and favorites regardless of it having content
> >> already?? Please assist.
> >> >-----Original Message-----
> >> >The only thing I can think of is you're essentially a
> >> new user on the
> >> >computer. Open up the My Computer folder (or any
> >> folder) and select Folder
> >> >Options from the Tools menu. Select the View tab and,
> >> in the Advanced
> >> >Settings list, you'll want to select "Show hidden
> files
> >> and folders" and
> >> >uncheck "Hide protected operating system files".
> Click
> >> the Yes button on
> >> >the resulting message box.
> >> >
> >> >Now, browse to <drive>:\Documents and Settings\ and
> you
> >> should see "All
> >> >Users", "Default User" and probably two other user
> >> folders. Your old data
> >> >may be in the My Documents folder of one of the other
> >> user folders.
> >> >
> >> >I hope that helps.
> >> >
> >> >- carl
> >> >
> >> >"Mike Loschiavo" <rassilon@optonline.net> wrote in
> >> message
> >> >news:1ad8801c41f1f$23974560$a301280a@phx.gbl...
> >> >> All,
> >> >> My motherboard died Thursday night - I had a
> >> replacement
> >> >> installed Friday. When done, it requested the XP
> CD to
> >> >> be put in. Having done so, 2 things happened - my
> HOME
> >> >> edition magically transformed to Professional even
> >> though
> >> >> the CD says HOME. Secondly, and the thing I need
> more
> >> >> help with, I no longer have the contents of "My
> >> >> Documents" or "My Music" or Favorites (plus a
> number of
> >> >> games need to be reinstalled.) How can I go about
> >> >> recovering this data? The disk space has not
> decreased
> >> >> since I was working 2 days ago, so I believe the
> data
> >> to
> >> >> still be there. I've done a search on *.mp3 or
> *.doc,
> >> >> but they do not show up. PLEASE assist!!!!!
> >> >> Thanks
> >> >> Mike
> >> >>
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

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