Re: post internet connection problem
From: Malke (malke_at_nospoonnotreally.com)
Date: 04/09/04
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Date: Fri, 09 Apr 2004 06:44:27 -0700
Stephen wrote:
> sometimes when i connect to the internet and try to run a
> program it doesn't run and it takes about 3 minutes for
> the program to. most of the time the programs will run
> after connecting to the internet. i dont think that the
> problem is hardware related because my computer is quite
> new and the problems only occur after i connect to the
> internet with the windows dail-up connection software.
> any ideas?
Most problems relating to running programs, connecting to the Internet,
etc. stem from viruses and spyware running on a pc, using up resources.
Also, the pc may have way too many legitimate programs and processes
running. Here are the first steps of Windows troubleshooting for you to
take:
1) scan with current antivirus ("current" means a version not earlier
than 2002 but using updated virus definitions); 2) remove spyware with
Spybot Search & Destroy (www.security.kolla.de) and Ad-aware
(www.lavasoftusa.com). These programs are free, so use them both since
they complement each other. Be sure to update these programs before
running, and it is a good idea to do virus/spyware scans in Safe Mode;
3) delete temporary and Temporary Internet Files; 4) stop unnecessary
services/programs from starting with Windows - see www.blackviper.com
for services info and www.pacs-portal.co.uk/startup_index.htm for
programs info - 5) look in Event Viewer for clues.
HTH,
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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