Re: XP install drama
From: steveo (anonymous_at_discussions.microsoft.com)
Date: 04/06/04
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Date: Tue, 6 Apr 2004 01:16:22 -0700
>-----Original Message-----
>My first thought was to send the machine back to the
manufacturer... but
>that won't do in this case! :-)
>
>Not being able to bring up the BIOS is pretty unusual. Do
you think the CD
>drive itself might be damaged? Can you bring up BIOS if
you disconnect the
>drive from the motherboard?
>
>About the damaged CD - I'd call Microsoft. Explain to
them what happened and
>try to get them to give you an exchange. After all,
you're a paying
>customer, right? Or maybe the place you bought it from
will give you an
>exchange.
>
>
>
>"steveo" <anonymous@discussions.microsoft.com> wrote in
message
>news:1434501c41ba8$998962f0$a001280a@phx.gbl...
>> I was wondering if anyone has any advice on what to do
>> concerning this problem.
>>
>> I was in the process of installing windows XP pro after
>> doing a rebuild/upgrade of my computer.
>>
>> After the initial stages of the Xp install the computer
>> did a restart - which is normal procedure.
>>
>> for some reason the CD carriage flew open and then shut.
>> The probelm was that it did so so much speed that the CD
>> was dislodged from the carriage and got stuck on re-
entry.
>> I had to manually re-open the Cd carriage and remove the
>> Cd and reseat it. From then on , the computer CD rom
drive
>> just spins for a few seconds-stops-then tries again, but
>> can,t seem to boot from the XP Cd. Upon closer
inspection
>> of the CD it appears that the CD is damaged??
>>
>> what actions should I take to a.) get hold of a
>> replacement CD AND b.) As I have a dual boot system I
>> still want to be able to boot up WIN ME. I can,t do this
>> as the computer seems to be stuck in a loop and won,t
>> bring bios up-just the Cd drive keeps intermitently
>> whirling and spinning then nothing-full black screen??
>>
>> Have tried doing a re-set of the CMOS on the mainboard.
>>
>> Does anyone have any suggestions on what to do??
>> cheers
>
>
>.
>
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