RE: PAL Dialer Problems
From: Alex Zhang (v-qiz_at_online.microsoft.com)
Date: 04/05/04
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Date: Mon, 05 Apr 2004 08:05:26 GMT
Hello,
Thank you for posting here.
In order that I may research further ways to troubleshoot this issue,
please send me a screenshot of this error message.
To capture a screenshot:
a. Press the 'Print Screen' key on your keyboard (it may instead appear as
'PrnScrn', or something similar).
b. Click Start->Programs->Accessories and select the Paint program.
c. In the Paint program, select the Edit menu, and then select Paste.
d. Save this file and email it to me as an attachment.
For your convenience you may send the information to me at
v-qiz@microsoft.com
I am glad to provide some information to you.
"Error 721," "Error 678," "Error 691," or "Error 777" Error Message When
You Try to Establish a Dial-Up Connection After You Upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;318009
"Error 691" Error Message When You Try to Connect to Your ISP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314455
"Error 691" or "Error 734" When You Attempt to Establish a Dial-Up
Connection in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310431
You may try to create a new dialup connection and new user to test the
situation. If possible, you may use a phone to test the phone jack and line
to make sure it is not a line problem.
I hope the information proves helpful!
If you have any questions please do not hesitate to let me know. I am glad
to be of assistance.
Thanks and regards,
Alex Zhang
Microsoft Partner Online Support
Get Secure! - www.microsoft.com/security
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| From: "Parker" <nospam@nospam.com>
| Subject: PAL Dialer Problems
| Date: Mon, 29 Mar 2004 14:30:22 -0500
| Lines: 7
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|
| My clients on the road are having trouble with error code 691 and I cannot
| get the security settings to change. Another client used the same phone
| jack previously and his worked fine with the same PAL dialer. Any clues?
|
| Thanks!
|
|
|
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