Re: "Help & Support" Does Not Work !

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Mike D (mike_d_at_hotmail.com)
Date: 04/04/04 

Date: Sun, 4 Apr 2004 07:56:44 -0700

Thank you for the suggestions but neither of them worked.
When I run the "RESTORE" exe, all I get is a blank screen.

I also ran the "SFC" command, it checked the files and
ended. No message about any missing files or anything
like that..

Any other suggestions ? Thanks.. Mike D

>-----Original Message-----
>If you want to try System Restore go to Start->Programs-
>Accessories->System
>Tools->System Restore or click Start->Run and
type "restore" (without the
>quotes) When the window opens click restrui.exe to run
the System Restore
>Wizard
>
>To try and repair corrupt, damaged or missing system
files go to Start->Run
>and type "SFC /SCANNOW" (without the quotes). You will
be prompted for your
>Windows XP CD.
>--
>
>Harry Ohrn MS-MVP [Shell/User]
>www.webtree.ca/windowsxp
>
>
>"Mike D" <mike_d@hotmail.com> wrote in message
>news:17f6801c419f2$fc2a57f0$a401280a@phx.gbl...
>> I'm experiencing several problems, possibly stemming
from
>> a virus. Earlier today, NAV "quarantined" some files
and
>> I mistakenly deleted them all. I think I may have
deleted
>> a file I need in the WINNT directory.
>>
>> I wanted to "restore" my system to a previous
checkpoint
>> hoping to get the system back to what is was, but when
I
>> hit the "Help and Support" under "Start", nothing
happens.
>>
>> Then I went to send an email (I'm running MSN Premium)
>> and I get an error message that states: "Your current
>> security settings prohibit running ActiveX controls on
>> this page. As a result, the page may not display
>> correctly." Indeed, it does not and it won't even let
me
>> type anything in the "body" field. The "INBOX" icon is
>> the small yellow "yield" sign with an exclamation in
it.
>>
>> Then I tried re-running NAV which gives me all sorts
>> of "errors" now and it can't even run the "repair
>> wizard". It told me to re-install Windows Script 5.6
and
>> re-boot, which I did, but I get the same error.
>>
>> I'm pretty sure I'm missing a much needed system file
but
>> how can I find out what file it is and how to restore
it ?
>>
>> Any ideas and suggestions would be greatly
appreciated..
>> Thank you..
>>
>
>
>.
>

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