Partition Magic 7 & ABSplus Backup System
From: Alan C. Brown (acbrown_at_intnet.mu)
Date: 04/30/04
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Date: Fri, 30 Apr 2004 11:13:33 +0400
I apologise for posting this here, but Symantec does not provide personal
customer support for Partition Magic 7, CMS Products cannot provide any
further assistance, and I cannot find a Partition Magic or ABSplus
newsgroup. I'm just hoping that someone browsing this newsgroup might be
familiar with both products, and the problem I have described below.
I have a Toshiba Satellite 5105-S702 laptop with Win XP Pro pre-installed. I
repartitioned the 60GB HDD into 4 partitions (C, D, E & F) using Partition
Magic 7. I have an ABSplus External HDD (60 GB, Firewire), which by
installing ABSplus Backup software using the "Express Install" option, was
(I thought)automatically partitioned & formatted to match the laptop HDD
partitions, and these partitions were assigned the corresponding drive
letters G, H, I & J.
One of the attractive features advertised for the ABSplus Backup system, is
that the Express Install option of the ABSplus Backup Software not only
partitions the ABSplus HDD to match the Laptop HDD partitions, but it also
makes a bootable backup of the laptop HDD (all partitions) for disaster
recovery. Backups are in native file format.
Subsequent periodic backups can be made on a fortnightly to monthly basis
(or more frequently), to backup new & missing files, and purge the ABSplus
HDD of files that have been deleted from the Laptop. Therefore the ABSplus
HDD should have a fairtly up-to-date bootable backup of the laptop HDD at
all times
However, subsequent to purchasing and using the ABSplus Backup System, I
was advised by CMS Products, that the ABSplus Backup software is not
compatible with any 3rd party partitioning software, such as Partition
Magic, and they referred me to the following Technical Note on their
website. :
Tech Note 30 states :
3rd Party Partitioning Programs Not Supported With Disaster Recovery
When using 3rd party partitioning programs such as Partition Magic or
System Commander, these programs may install a special partition to manage
the booting of the various operating systems installed on your computer.
Because the contents of these partitions are proprietary, the ABS software
does not support their transfer to the ABS. This results in the Disaster
Recovery process failing and leaving the ABS drive unbootable. This does not
affect the backup of your data to the ABS.
Solution
Run the utility provided with your partitioning software and have it
remove the boot manager partition
Questions :
1. Is the "Solution" saying, that to make the ABSplus drive bootable, I
have to remove the boot manager partition on the C: partition of my laptop
using the Partition Magic utility, before installing the ABSplus Backup
software with the EXPRESS setup option ?
2. What is the utility that is provided with Partition Magic 7, that I can
use to remove the boot manager partition, and also what is the procedure ?
3. Is there any other backup system that can make a bootable backup of a
Laptop HDD in native file format.
Thank you
Alan Carr-Brown
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