Error Stop Message

anonymous_at_discussions.microsoft.com
Date: 04/30/04


Date: Thu, 29 Apr 2004 20:52:30 -0700


>-----Original Message-----
>A friend of mine keeps getting this error.
>The diagnostic tells them that everything is fine.
>Anyone know what is causing it? This is all the info I
>have, if its not enough sorry for posting.
>
>A problem has been detected and Windows has been shut
down
>to prevent damage to your computer.
>
>If this is the first time you have seen this stop error
>screen, restart your computer. If this screen appears
>again, follow these steps:
> Run a system diagnostic utility supplied by your
>hardware manufacturer. In particular, run a memory
check,
>and check for faulty or mismatched memory. Try changing
>Video adaptors. Disable or remove any newly installed
>hardware and drivers. If you need to use safe mode to
>remove or disable components, restart your computer,
press
>f8 to select advanced start up options, and select safe
>mode.
>
>Technical information:
>
>*** STOP:0x0000007F
>(0x0000000D,0x00000000,0x00000000,0x00000000)
>
>Beginning dump of physical memory
>Physical memory dump complete
>Contact your system administrator or technical support
>group for further assistance
>
>.
>
Sara,
go to this MS site:
http://www.microsoft.com/resources/documentation/Windows/X
P/all/reskit/en-us/Default.asp?
url=/resources/documentation/Windows/XP/all/reskit/en-
us/prmd_stp_ukdq.asp
(WATCH the wrap)
It will list some of the possible causes for this error.
Sometimes just reseating your RAM modules can clear up
any faulty memory issues. Check windowsupdate for any
critical updates. Check for updated drivers for any of
your components. (video, sound cards, etc.)
It's a starting place, good luck.



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