Re: Monitor Refresh in Fast User Switching

From: William Wang[MSFT] (v-rxwang_at_online.microsoft.com)
Date: 04/02/04 

Date: Fri, 02 Apr 2004 14:41:38 GMT

Hi Deuce,

I understand the problem now. It looks odd. Would you please provide the
following information to clarify this issue:

1. When did the issue first occur? If it happened accidentally, what
changes were made around that time?

2. Is there a same problem if you log off a user?

3. Does this issue occur on all user accounts? If you create a new user,
log on as the newly created user, swith to another user, does the issue
still exist?

4. I'd also like to perform a clean boot to test the problem.

1) Click Start, click Run, type msconfig and Enter.

2) Click on "Startup" tab, click "Disable all".

3) Click on "Services" tab, click to "Hide All Microsoft Services", and
click "Disable All" if the button is not gray.

4) Click OK and restart the computer.

5) If the problem is resolved at this time, enable one service or startup
program at a time to see with which one running, this problem will
reappear. Then this service or program must be the culprit of the issue.
Disable the service or uninstall the program.

I'm looking forward to hearing from you.

Sincerely,

William Wang
Microsoft Online Support Engineer

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--------------------
>From: "Deuce Sapp" <dssapp@atlasmachine.com>
>References: <OQ9RsL0FEHA.2512@TK2MSFTNGP10.phx.gbl>
<iuV1YZ#FEHA.1160@cpmsftngxa06.phx.gbl>
>Subject: Re: Monitor Refresh in Fast User Switching
>Date: Thu, 1 Apr 2004 13:15:37 -0500
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>X-Tomcat-NG: microsoft.public.windowsxp.general
>
>Hi William,
>
>Thanks for your response. Actually, the message does not come on when you
>turn off the monitor. It happens when you switch users. I know the
>resolution is supposed to be applied to all users, but the symptom is very
>similar to the behavior of the monitor when you apply a new resolution.
>Does that make sense?
>
>It is definately a Windows issue rather than a monitor issue as icons are
>rearranged by the process.
>
>
>Deuce
>
>"William Wang[MSFT]" <v-rxwang@online.microsoft.com> wrote in message
>news:iuV1YZ%23FEHA.1160@cpmsftngxa06.phx.gbl...
>> Hi Deuce,
>>
>> Thanks for your posting. If I understand correctly, the message - "please
>> wait while the monitor enters standby mode" displays when the input to
>> monitor is turned off. The message is not displayed by Windows XP. Is it
>> right?
>>
>> I suspect this issue is monitor-specific. If possible, please test the
>> problem using another monitor.
>>
>> In addition, it is by design that the screen resolution for all users is
>> set the same. Please refer to the following article for more information:
>>
>> 281565 Display Resolution and Color Depth Settings Apply to All Users
>> http://support.microsoft.com/?id=281565
>>
>> Please don't hesitate to let us know if you need further assistance.
>>
>> Sincerely,
>>
>> William Wang
>> Microsoft Online Support Engineer
>>
>> Get Secure! - www.microsoft.com/security
>> =====================================================
>> When responding to posts, please "Reply to Group" via
>> your newsreader so that others may learn and benefit
>> from your issue.
>> =====================================================
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>rights.
>> --------------------
>> >From: "Deuce Sapp" <dssapp@atlasmachine.com>
>> >Subject: Monitor Refresh in Fast User Switching
>> >Date: Wed, 31 Mar 2004 12:09:24 -0500
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>cpmsftngxa06.phx.gbl!cpmsftngxa10.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP0
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>> phx.gbl!TK2MSFTNGP10.phx.gbl
>> >Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:906859
>> >X-Tomcat-NG: microsoft.public.windowsxp.general
>> >
>> >I'm running Windows XP Professional and am using Fast User Switching.
>When
>> I
>> >switch users, my monitor kicks off (gives the OEM message "please wait
>> while
>> >the monitor enters standby mode") and then kicks back in immediately.
The
>> >screen resolution for all users is set the same so I can't see why it is
>> >doing this.
>> >
>> >Aside from being annoying, it is moving around icons on the desktop.
Any
>> >ideas?
>> >
>> >
>> >
>> >
>>
>
>
>