Re: windows freezes at login
From: Malke (malke_at_nospoonnotreally.com)
Date: 04/19/04
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Date: Mon, 19 Apr 2004 12:07:32 -0700
jen wrote:
> hi, i don't know what happened, but after i rebooted my
> computer, it would load up to the windows logon screen
> (where you select the user name and type in password)
> and then freeze. all i get is a blue screen with the
> windows logo after rebooting several more times, i
> finally got the blue screen with this error:
>
> STOP: c000021a {fatal system error}
> The Windows Logon Process system process terminated
> unexpectedly with a status of 0xc0000006 (0x00000000
> 0x00000000)
> The system has been shut down.
>
> i ran chkdsk to attempt to repair any possible errors,
> and then rebooted. after that, i booted windows normally
> and a blue screen came up and mentioned something about
> checking my disks (another form of chkdsk?). well, it
> went through and start repairing files and inserting
> files into other files (it actually said inserting file
> into xxx). but after that, it still froze up at the
> windows logon. i ran chkdsk yet again, but it was weird.
> after it got to about 70%, it reseted back to 50% and
> took abou 2 hrs to go up 1%. I left it on overnight and
> it was finished the next day. I again attempted to boot
> into windows through safe mode, but it froze, so i turned
> off my computer, and tried booting into windows normally.
> this time, i got a little panda icon down in the corner
> of my windows logon screen (i have panda antivirus and
> for some reason it's always there at logon). the green
> light was still on, indicating my hdd was working (unlike
> before). after a few minutes, my hdd started making
> whirring noises like it was struggling, that's when i
> shut it off and I havne't done anything else since then.
>
> so now i can't login to windows or safetymode, so i can't
> use system restore.
>
Thanks for the very detailed post. It gave a good picture of your
situation. Unfortunately, from your description it sounds like your
hard drive has died. You can run a diagnostic utility on the drive that
you download from the hard drive mftr.'s website (obviously, from
another computer), but I think you're going to need to buy a new hard
drive, install Windows, reinstall programs from cd's, restore data from
backups.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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