Re: Windows freezes up

From: Kelly (kelly_at_mvps.org)
Date: 04/19/04


Date: Sun, 18 Apr 2004 23:55:59 -0500

Depends......

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/default.aspx?scid=kb;EN-US;827315

Ad-Aware
http://www.lavasoftusa.com/

Spybot
http://tinyurl.com/btf8

CWShredder (Line 313)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Hijack This
http://www.spychecker.com/program/hijackthis.html

Free Online Virus Scan
http://housecall.trendmicro.com/housecall/start_corp.asp

If the above hasn't helped nor applies:

You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.

To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.

To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427

And also:

Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.

Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.

How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205

Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration). Check
System Info for problematic issues: Start/Run/Msinfo32/Hardware Resources
and Components/Problem Devices and Software Environment/Windows Error
Reporting.

Report Error's to Microsoft automatically

Start/Run/gpedit.msc/Computer Configuration/Administrative
Templates/System/Error Reporting. Right click Report Errors/Properties.
Check off Enable and then check off, Do not display links to any MS provided
more information web sites. Apply, ok.

-- 
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"Allie" <hfs1@bigpond.net.au> wrote in message 
news:0c4001c425c8$3c0c6a30$a501280a@phx.gbl...
>I have a problem where when ever my outlook or explorer
> is up, the screen freezes or just hangs there.  Can
> someone help me with how to fix this???
>
> thanks!!  :) 


Relevant Pages

  • Re: Computer freezes and off switch wont work!
    ... To review Shutdown Event Tracker data, Open Event Viewer. ... View and Manage Event Logs in Event Viewer in Windows XP ... hardware and software/Hardware/Update and Troubleshooters. ...
    (microsoft.public.windowsxp.general)
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    (microsoft.public.windowsxp.general)
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    (microsoft.public.windowsxp.general)
  • Re: Programs not responding!
    ... To review Shutdown Event Tracker data, Open Event Viewer. ... View and Manage Event Logs in Event Viewer in Windows XP ... hardware and software/Hardware/Update and Troubleshooters. ...
    (microsoft.public.windowsxp.general)
  • Re: freeze
    ... To review Shutdown Event Tracker data, Open Event Viewer. ... View and Manage Event Logs in Event Viewer in Windows XP ... hardware and software/Hardware/Update and Troubleshooters. ...
    (microsoft.public.windowsxp.general)