Re: Remote Desktop problems

From: Tom Richards (newsgroups_at_brainsturgeonSPAM.com)
Date: 04/16/04 

Date: Fri, 16 Apr 2004 19:36:38 -0400

Ok! It actually worked for some reason...my girlfriend was able to pull up
my pc with the wan address I gave her....the wan changes periodically,
apparently. Why? I didn't reboot or close or open any progs since yesterday,
but the wan address was different. If it changes so much I won't be able to
use rd very effectively. 

-- 
Tom Richards
email@brainsturgeonSPAM.com
"Phil (a.k.a. purplehaz)" <software@for.me> wrote in message
news:enEqSZ7IEHA.964@TK2MSFTNGP10.phx.gbl...
> I was thinking about this last night actually and I think it might be ip
> related. Maybe because your specifying static ip at the computer that the
> router doesn't "know" what that ip is and for what computer. I would try
to
> set your router to be a dhcp server and set the computers to obtain ip
> automatically. The computers on your network will now get their ip from
the
> router. Then if you have the option, have the router set a specific ip for
> the computer, one you pick, instead of random. So your basicly setting a
> static ip for the computer in the router, but on the computer you set it
to
> obtain the ip automatically from the router. Now the router is actually
> issuing the ip addresses and should "know" and "see" all the computers /
> ip's on your network. Then possibly it will now forward it correctly. You
> could also try and take the router out of the equation to see if you can
get
> it working, but I'd at least have the xp firewall running so you don't get
> the blaster virus. In the xp firewall options you can open the remote
> desktop ports, then give it a try.
>
> Tom Richards wrote:
> > Ok, I'm at my girlfriend's house tonight and on her pc. It still
> > doesn't work. I put my wan ip address in her rd "Computer:
> > ______________" area and it throws the "client could not
> > connect,,,blah, blah, blah" error message. I know the wan ip is
> > correct because I was at my place a few hours ago and checked it.
> >
> > Forwarding on my linksys router is set up per their instructions on
> > their help line (which is very good and responsive btw) and looks
> > like this:
> >
> > Port through port--  3389   ~   3389
> > Format (here there's a drop down box for udp, tcp or both,,,I have it
> > set to "Both")
> > Then next it gets sent to my pc's IP address
> >
> > I checked and port 3389 is "listening" on my pc
> > I tried inputting ":3389" after the wan ip address here
> > rd is installed on her xp home pc
> > Could the dhcp settings be something to tweak? I think they're set to
> > assign ip's - I know I haven't specified ip's for assignment...can't
> > check that now cause I'm not there
> > I'm lost :-(
> >
> > When I get home tomorrow, should i try bypassing the router and
> > trying to hook up with my dsl modem connected directly to my pc?
> >
> > Thanks for your continuing help
> >
> > "Phil (a.k.a. purplehaz)" <software@for.me> wrote in message
> > news:eWXDFCxIEHA.3556@TK2MSFTNGP10.phx.gbl...
> >> Man sounds like you got it right. Check to make sure that the port
> >> forwarding is for TCP port not udp.
> >> In my firewall, in the ports area, I can set it to only allow a
> >> specific ip thru or a range of ips thru. Possible you have something
> >> similar?
> >> One difference I have in my setup is that I have the router set to
> >> use dhcp to assign ip's to the network computers, but I tell it
> >> which dynamic address to assign to which computer. So basicly the
> >> router sets the static ip, and the computer is set to use dhcp and
> >> obtain an ip automatically from the router.
> >> I also see you said she created a connection in her network
> >> connections area. Not sure why, but you don't need anything like
> >> that. You should be using the rd client, which I'm sorry I forgot to
> >> mention, does not come wi th xp home. You have to install it from
> >> here: http://www.microsoft.com/windowsxp/pro/downloads/rdclientdl.asp
> >>
> >> Also possible that port 3389 is blocked by the isp. Some block ports
> >> that aren't commonly used. You could try changing the default port
> >> rd listens on:
> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;306759
> >>
> >> Tom Richards wrote:
> >>> No firewalls...mine and her's are off. Both running xp - her's home,
> >>> mine pro. She isn't at a business - she's at home. My wan address
> >>> changed within the past hour. I changed the port forwarding to send
> >>> to just the static ip of my pc. You said "Also make sure remote
> >>> desktop is turned on on the computer your trying to connect to on
> >>> your network" -- rd is enabled on both pcs - she created a
> >>> connection for my pc (sal) in her Network Connections area. I don't
> >>> know how to check for seeing if my router recognizes her ip as
> >>> "trusted."
> >>>
> >>>
> >>> "Phil (a.k.a. purplehaz)" <software@for.me> wrote in message
> >>> news:%239tzCUwIEHA.3128@TK2MSFTNGP10.phx.gbl...
> >>>> You shouldn't have to use the web based form, the stand alone
> >>>> remote desktop logon client should work fine.
> >>>> If your wan ip address changes then you just have to use the new
> >>>> one. Mine changes about twice a year, so when it does and I can't
> >>>> connect I just get the new ip when I get home and the next day use
> >>>> that. Not much you can do about that. When it changes you just
> >>>> won't be able to connect until you see what the new one is.
> >>>> Try setting your port forwarding to just the static ip of one
> >>>> computer. Try to get just the one static ip working first. And yes
> >>>> she should be connecting to your wan ip address, entered in the rd
> >>>> client like this for example: 68.123.67.102
> >>>> Or try it like this:
> >>>> 68.123.67.102:3389
> >>>>
> >>>> If the forwarding is set right it should forward it to the xp box
> >>>> on your network. If you have any software firewalls involved that
> >>>> have outgoing blocking those have to be configered to let remote
> >>>> desktop connection and rdclip monitor in and out.  Also on my
> >>>> firewall I have settings to block ports by time schedule. Make
> >>>> sure you don't have something like this turned on or setup so that
> >>>> the ports are being blocked during certain times. Also make sure
> >>>> the router sees your girlfriends ip address as a "trusted" ip so
> >>>> it will let it in. Trying to think of anything else to check. Hang
> >>>> in there, this can be tricky.
> >>>> Also another thing I just thought of, if by some chance the
> >>>> location your trying to connect from(like a business office) has a
> >>>> hardware firewall, make sure that it isn't locked down allowing
> >>>> nothing out except port 80, 110 or 25 requests(webpages and email).
> >>>>
> >>>> Tom Richards wrote:
> >>>>> It still isn't working. From the client computer, my girlfriend is
> >>>>> inputing my wan ip address in the rd logon window. Throws an error
> >>>>> message. Now I noticed that my wan ip address changes
> >>>>> periodically. My forwarding is set to send port 3389 to my static
> >>>>> ip address and to the one that just ends in ".1" -- Does she need
> >>>>> to input my wan ip address in the http://xxx.xxx.xx.xxx form in
> >>>>> internet explorer or does she logon to rd on my pc from her
> >>>>> (client) pc at her rd logon area? I'm totally confused. :-(
> >>>>>
> >>>>>
> >>>>> "Phil (a.k.a. purplehaz)" <software@for.me> wrote in message
> >>>>> news:e4IXZQvIEHA.1220@tk2msftngp13.phx.gbl...
> >>>>>> Check your port forwarding again and make sure the xp firewall is
> >>>>>> turned off(the router will protect your network).
> >>>>>>
> >>>>>> Tom Richards wrote:
> >>>>>>> I set everything up and tried to connect to my pc running xp pro
> >>>>>>> from outside of the network and it throws an error message "the
> >>>>>>> client could not connect to the reomote computer. Remote
> >>>>>>> connections might not be enabled,,,," I tried putting my wan
> >>>>>>> address in the http://wan address here form and also in the
> >>>>>>> remote desktop logon window on the client pc.
> >>>>>>>
> >>>>>>> "Phil (a.k.a. purplehaz)" <software@for.me> wrote in message
> >>>>>>> news:uBgGXSiIEHA.3376@TK2MSFTNGP09.phx.gbl...
> >>>>>>>> You can't test it that way. If your "inside" the network you
> >>>>>>>> can't connect to the wan(outside) ip address to get in again,
> >>>>>>>> your already in the network. Test it from outside the network.
> >>>>>>>> Connect to the wan ip and it should forward you to the computer
> >>>>>>>> running rd. I have a setup just like this and also a setup with
> >>>>>>>> a software firewall that I use every single day, works great.
> >>>>>>>>
> >>>>>>>> Tom Richards wrote:
> >>>>>>>>> Thanks, Phil. I set my forwarding and then went to test a
> >>>>>>>>> remote hookup (from my laptop....still on my home network) by
> >>>>>>>>> inputting http://141.151.xx.xxx
> >>>>>>>>> which is my wan ip address. The logon screen for the router
> >>>>>>>>> admin came up, not rd. Here's my ip info from the router
> >>>>>>>>> admin:
> >>>>>>>>>
> >>>>>>>>> LAN:
> >>>>>>>>>    (MAC Address: 00-04-5A-E5-xxxx)
> >>>>>>>>>      IP Address: 192.xxx.x.x
> >>>>>>>>>    Subnet Mask: 255.255.255.0
> >>>>>>>>>    DHCP server: Enabled
> >>>>>>>>>
> >>>>>>>>> WAN:
> >>>>>>>>>    (MAC Address: 00-04-5A-E5-xxxx)
> >>>>>>>>>      IP Address: 141.151.xxx.xxx
> >>>>>>>>>    DNS: 151.197.xxx.xxx
> >>>>>>>>> 151.197.xxx.xxx
> >>>>>>>>> 0.0.0.0
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>> "Phil (a.k.a. purplehaz)" <software@for.me> wrote in message
> >>>>>>>>> news:eIwvO9YIEHA.3356@TK2MSFTNGP11.phx.gbl...
> >>>>>>>>>> Great. Now it gets a bit tricker, since you have a router
> >>>>>>>>>> involved. The first thing you have to do is setup the router
> >>>>>>>>>> to port forward. In the routers config page (usually at
> >>>>>>>>>> 192.168.0.1) you should see settings to setup port
> >>>>>>>>>> forwarding. You will have to tell the router to open port
> >>>>>>>>>> 3389 and if anyone tries to connect to it to forward that
> >>>>>>>>>> connection to your computers lan ip address that has remote
> >>>>>>>>>> desktop listening. (note: 3389 is the default port and can
> >>>>>>>>>> be changed in the registry for added security).
> >>>>>>>>>> Once you have the port forwarding setup, from outside your
> >>>>>>>>>> network you would try to connect to your networks WAN ip
> >>>>>>>>>> address. You'll find this in the router info pages. When a
> >>>>>>>>>> connection to the wan is initiated it will forward that
> >>>>>>>>>> connection to the correct box, the logon will popup, and you
> >>>>>>>>>> can log in.
> >>>>>>>>>> Note: the computer listening with RD must be online
> >>>>>>>>>> Note: if you change the default port then when you try to
> >>>>>>>>>> connect you have to specify the port as well, like this:
> >>>>>>>>>> 66.66.66.68:7777
> >>>>>>>>>>
> >>>>>>>>>> Tom Richards wrote:
> >>>>>>>>>>> Wow Phil...that worked! I assigned myself a psswd and
> >>>>>>>>>>> voila....Now, once I make sure the appropriate files are
> >>>>>>>>>>> installed on my remote (girlfriend's - xp home) machine,
> >>>>>>>>>>> what address would she use to access my desktop?
> >>>>>>>>>>>
> >>>>>>>>>>>
> >>>>>>>>>>> "Phil (a.k.a. purplehaz)" <software@for.me> wrote in message
> >>>>>>>>>>> news:%23yMViaYIEHA.964@TK2MSFTNGP10.phx.gbl...
> >>>>>>>>>>>> I assume your connecting to the lan ip address of the other
> >>>>>>>>>>>> xp pro box(or the laptops full computer name) and all
> >>>>>>>>>>>> software firewalls are turned off. Once the logon box comes
> >>>>>>>>>>>> up, you put in a user name that's on the computer your
> >>>>>>>>>>>> connecting to and its password. If the user account does
> >>>>>>>>>>>> not exist and /or does not have a password on the box your
> >>>>>>>>>>>> connecting to you'll get an error message. Does user sal
> >>>>>>>>>>>> exist on the box your connecting to? Does the user sal have
> >>>>>>>>>>>> a password?
> >>>>>>>>>>>>
> >>>>>>>>>>>> Tom Richards wrote:
> >>>>>>>>>>>>> I've never been able to get Remote Desktop to work. But
> >>>>>>>>>>>>> I'm trying again. I've searched the newsgroups and
> >>>>>>>>>>>>> terminal services is started, there's nothing in event
> >>>>>>>>>>>>> viewer and rd is installed on both pcs - I'm trying to
> >>>>>>>>>>>>> connect my server pc (desktop) to my laptop on my home
> >>>>>>>>>>>>> network. Both run xp pro. I get to the rd logon screen on
> >>>>>>>>>>>>> my laptop, type in my desktop name (sal) and get the "the
> >>>>>>>>>>>>> client could not connect to the remote computer" error
> >>>>>>>>>>>>> message. I'm using a lynksyss router and tried entering
> >>>>>>>>>>>>> the wan and lan ip address instead of sal - no good. The
> >>>>>>>>>>>>> router is set to assign a wan address automatically. I
> >>>>>>>>>>>>> also ran a run command to determine if the ports were
> >>>>>>>>>>>>> "listening" and they all were.
> >>>>>>>>>>>>>
> >>>>>>>>>>>>> My home network works fine - shared printer, files, etc.
> >>>>>>>>>>>>> I'd like to eventually work remotely from a machine
> >>>>>>>>>>>>> running xp home but if I can't get my home network up and
> >>>>>>>>>>>>> running, I guess that won't work either.
>
>

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