Re: printer/software conflict
From: Adam Turner (adturner_at_email.uophx.edu)
Date: 04/13/04
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Date: Tue, 13 Apr 2004 12:18:07 -0700
This is really strange. The only other option I can think of is to install the drivers only instead of the software applications associated with them.
It sounds like the printer software is using some functionality of the software application that won't respond offline.
By installing the printer drivers only without the HP software applications, it might resolve your issue.
"Don Siems siems@hickorytech.net" <anonymous@discussions.microsoft.com> wrote in message news:1c06301c4217e$a3092d20$a401280a@phx.gbl...
Adam,
Thanks for the reply, but that doesn't answer the
problem. I have only one printer in the network and only
that printer software installed. The problem occurs when
I disconnect the laptop from the network. I cannot open
MS Works, Excel, Word, or Streets and Trips unless I
uninstall the printer software. With the software
removed, programs work fine.
>-----Original Message-----
>Don,
>
>It sounds like you may be trying to print from multiple
printers. If that is the case, you'll need to install
printer drivers for each printer.
>
>....Or your software applications are trying to print
from your default printer.
>
>When you select the print options, be sure that you're
selecting the correct printer and not always using the
default.
>
>Hope this helps!
><anonymous@discussions.microsoft.com> wrote in message
news:1bfcd01c42173$948905a0$a401280a@phx.gbl...
>
> I have two desktop computers (both using Windows 98SE)
> and one Toshiba A45-S130 Laptop (using Windows XP
Home)
> networked through a Hawking router with CAT5e cables.
> I have an HP 5550 printer installed on one desktop
> computer which is shared by`the other computers
through
> the network. Everything works fine until I disconnect
the
> laptop from the network.
>
> The desktop computers continue to work fine, but I
have
> problems with the laptop. Several Microsoft programs,
> such as Excel, Word, Streets and Trips and MS Works,
> will not run and I get a message to report the
error.
> When I reported the error, the message returned said
I
> should update the printer drivers. I updated the HP
> software and the problem persisted.
>
> On my way to solving the problem, I had set-up two
> hardware profiles on the laptop; one with printer ON
and
> one with printer OFF. If I disconnect from the
network,
> turn the laptop ON and select the "printer OFF"
profile,
> I can use Excel and Word with no problem, but not
Streets
> and Trips or MS Works.
>
> By trial and error, I found that when I use the HP
> program to remove the printer software from the
laptop,
> all of the problem programs run fine, I can open and
work
> with the program files, but I can't print the
results.
>
> How can I solve this problem? Or must I continue to
> uninstall the HP software when I wish to work off
line
> away from home?
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