Re: page fault crash
From: Malke (malke_at_nospoonnotreally.com)
Date: 04/12/04
- Next message: anonymous_at_discussions.microsoft.com: "Re: Adaware"
- Previous message: Please reply to newsgroup.: "Re: I am "OPENLY ADVOCATING" for Bruce to be removed as a MVP!"
- In reply to: Duane: "page fault crash"
- Messages sorted by: [ date ] [ thread ]
Date: Sun, 11 Apr 2004 19:30:27 -0700
Duane wrote:
> Glad to have found this website....here's the problem.
>
> I caught a virus that disabled my firewall and internet
> privacy software such that I was unable to go to secure
> websites requiring login without uninstalling Norton.
>
> So, with MUCH fear I used my windows XP Home Edition
> system disc to erase partition, make new partition and
> format it, then install windows again. No problem right?
>
> Wrong. the reinstall kept failing as programs copied
> badly and had to be restarted again and again. It took
> 12 hours in front of the GD computer to get windows to
> even load and run. now, it's finally installed, but the
> system crashes, goes to solid blue screen and
> says..."page fault in nonpaged area" error in win32.sys.
> And it does this about every other day.
>
> then reccomends that I uninstall whatever new hardware
> I've put on--I just built this pc about a month ago.
> There's no new hardware except the stuff I put into it
> before I loaded windows the first time. Radeon 9800 pro
> 128mg AGP card, dvd-+r-+rw drive, seagate 120Gb hard
> drive. only driver I put on was the one that came with
> the Radeon card, and windows update had an update for
> that, so it should be compatible.
>
> any advice?
Actually, the symptoms you describe are usually indicative of hardware
failures. In that case, the virus would be a red herring. Do the normal
hardware troubleshooting:
1) open the computer and run it open, cleaning out all dust bunnies and
observing all fans (overheating will cause system freezing); 2) test
the RAM - I like Memtest86 from www.memtest86.com - let the test run
for an extended (like overnight) period of time - unless errors are
seen immediately; 3) test the hard drive with a diagnostic utility from
the mftr.; 4) the power supply may be going bad or be inadequate for
the devices you have in the system; 5) test the motherboard with
something like TuffTest from www.tufftest.com.
An additional note: just because the hardware is new doesn't mean it
isn't bad. Quite often if hardware is going to fail it does so in the
first 30 days.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
- Next message: anonymous_at_discussions.microsoft.com: "Re: Adaware"
- Previous message: Please reply to newsgroup.: "Re: I am "OPENLY ADVOCATING" for Bruce to be removed as a MVP!"
- In reply to: Duane: "page fault crash"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
