RE: ntfs.sys file corrupted

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Malke (malke_at_nospoonnotreally.com)
Date: 03/11/04 

Date: Wed, 10 Mar 2004 20:07:04 -0800

JT wrote:

> I've run a diagnostic on BOTH of my HDD and they both
> come up clean...one is an IBM and the other a WD. I got
> the utilities from each mfr. off my laptop and run them
> from floppys on my desktop.
>
> Both drives give no errors or problems of any sort. I
> completely removed the slave drive (empty) and ran the
> diag. on the master drive...it comes up clean and working
> normally without corruption. Yet when I remove the disk
> and reboot it follows the same pattern.
>
> It give me the "windows did not shut down properly" and
> gives me the safe mode, safe mode with command prompt,
> last known good config, and start windows normally
> options.
>
> No matter which option I choose, it returns to the same
> screen each time.
> Trying the xp cd boot for repair yields the "the file
> ntfs.sys is corrupted. Setup has been stopped" error msg.
>
> Should I bother with the option of trying an clean
> install of xp on the secondary drive, making it a master
> and slaving the "stupid" drive and trying to reclaim my
> data from it, or should I just take the whole unit to a
> repair shop for fixing?
>
> I would like to try to fix it myself if possible, as I
> don't have much money right now to pay for repairs, which
> I know can get costly with labor charges.

Hi, JT. I know how frustrating diagnosing these sorts of issues can be.
I understand about not having a lot of money, but my advice is to take
the machine to a good local shop - not a BestBuy or CompUSA type of
store - and have them check it out. This is just my opinion; maybe
someone else will differ. It is very hard to give accurate tech support
for this type of problem on a machine that one has never seen but has
only heard about through Usenet postings. So I'm really hesitant to say
"do this and all will be well". I really do think having a fresh pair
of eyes take a look would be the smart thing. You might have a bad
motherboard, or bad processor, or some other component that is faulty
that we won't be able to "see" from posting here but a tech in a good
shop will find.

Good luck to you,

Malke 

-- 
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

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