Re: cd key refused on valid install disc

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Sharon Guthrie (jcwoman1963_at_hotmail.com)
Date: 03/10/04 

Date: 9 Mar 2004 16:05:23 -0800

CS <nomail@hotmail.com> wrote in message news:<bhbq40t41onfv701q8bbn0u7cqpvv214ld@4ax.com>...
> Yes, it's time to call Vicious and ask them for the correct product
> key so that you can reinstall the operating system. The CD that they
> sent with the product key should work. If it doesn't, they owe you
> one that does.

I emailed their tech support and they replied telling me to call
Microsoft. It's interesting (in a Chinese curse sort of way) that
this pc company is marketed as selling hard-core gaming machines
(which is fairly true), but their support stinks to high heaven.
(I've had previous dealings with them.) But the guy at least included
an 800 number to call. I'll call MS tomorrow.

Do you think it means I'll have to buy another copy of XP? Or will MS
be able to give me a product key to use? (I realize I'm asking you to
speculate on what MS will do. I'm just a bit frustrated with this
machine. I feel like I can't even troubleshoot it without paying lots
of money.)

- Sharon

Relevant Pages

  • Re: Send Dbase To MS India Tech Support For Debugging
    ... I am surprised that Microsoft Tech Support did not tell you ... My dbase developed in A2003 on an XP OS ... function on an ME operating system. ...
    (microsoft.public.access.formscoding)
  • Re: if you notice weird differences in your files and system folde
    ... present original xp operating system defunct, blank screen at startup, blank ... trojan, and now that it has messed up my entire system containment is easy. ... from the reply from tech support and case number. ... Like Kerry said, ...
    (microsoft.public.windowsxp.security_admin)
  • Re: cd key refused on valid install disc
    ... >> key so that you can reinstall the operating system. ... but I think their tech support is "passing the buck" ... since it's OEM. ... support for their machines and the operating system that's installed ...
    (microsoft.public.windowsxp.general)
  • Re: blog article on "Product Activation Sucks"
    ... but my HDD volume serial had changed, so it "broke" the activation. ... You don't even have to reinstall with CS2. ... Last time I called their tech support they complained "Our records show ... They told me it was because of my RAID array and ...
    (borland.public.delphi.non-technical)
  • Re: blog article on "Product Activation Sucks"
    ... machine, but my HDD volume serial had changed, so it "broke" the ... You don't even have to reinstall with CS2. ... RAID array and promised to send me a patch link, ... instead of calling tech support I'll probably ...
    (borland.public.delphi.non-technical)