Re: cd key refused on valid install disc
From: Alex Nichol (alexn.mvpdts_at_ntlworld.delete.com)
Date: 03/09/04
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Date: Tue, 09 Mar 2004 12:09:12 +0000
Sharon Guthrie wrote:
> I boot from the WinXP install cd that I got with the machine and it
>asks me for the CD key. I type in the key from the cd package and it
>tells me it's invalid. How can this be? It seems to know that the
>current version of the OS is an OEM version, but the CD and cd key I'm
>trying to reinstall with is also an OEM version. Is it comparing the
>key currently on the machine with the one I'm trying to load?
> The cd I got with the machine was shrinkwrapped and never opened, so
>I guess the PC company I bought it from installed the system from some
>other CD. Do they use one CD to load all the machines they sell?
If the machine came with the system installed, then the CD to use should
be on the 'Certificate of Authenticity' label stuck to the outside of
the case (usually on the back panel). Also be sure you are reading the
key correctly: in the type face used it is very easy to confuse G and 6
as well as S and 5 and so on
-- Alex Nichol MS MVP (Windows Technologies) Bournemouth, U.K. Alexn@mvps.D8E8L.org (remove the D8 bit)
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