Re: SW wont delete; msconfig;
From: Lanwench [MVP - Exchange] (lanwench_at_heybuddy.donotsendme.unsolicitedmail.atyahoo.com)
Date: 03/08/04
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Date: Mon, 8 Mar 2004 12:49:05 -0500
Lori wrote:
> Shut down PC Friday. Opened Sunday to check email and a Power Scan
> SW(get rid of porn) appeared on my pc along with ClockSync and
> something else. I ran AdAware and quarantined of any reference files
> to unknown SW. I did NOT download this SW, do not visit porn sites,
> and have no idea where it came from.
Sometimes garbage comes in bundled with legit software. RealPlayer is a huge
culprit here....but it isn't the only one.
Nobody else uses PC. All of
> them come from a marketing site that utilizes all the SW that is now
> present on my PC. Startup folder had about 30 items in it and were
> ALL checked. This a new PC (got Xmas) from IBM and only loaded MS
> Office Pro Suite, MS Project, Visio, etc., on it. Complimentary
> Norton AV already on it. No games, no junk, no porn.
>
> While on PC Friday afternoon, just before getting off, Norton came up
> with two separate error msgs that it found and deleted a possible
> virus.
What virus?
Not sure if it was all the Power Scan SW or not. Tried to
> delete all references to PowerScan and ClockSync SW, but it will not
> delete. Get error msg each time that it "cannot delete:access
> denied. Make sure file is write protected or not in use."
Did you try Spybot Search&Destroy also? Sometimes it finds things AdAware
doesn't (and vice versa).
>
> Went into history, deleted references, Temp Int Files, and deleted
> all, but still have a problem. This software still appears each time
> I startup pc. Looked in msconfig, and unchecked reference in
> there(how do I delete these comments out of msconfig). Wanted to
> uncheck other than tray items, but saw so many(10) references to
> *tray or tray* line items that I thought it safer to not uncheck at
> this time until advised. Have Norton AV till end of month. Will be
> loading Norton System Works Pro by then.
>
> Summary:
> 1. Power Scan, Clock Sync,etc...is this a legit SW or is this
> something that needs to be deleted. Does not show in SW
> installed list, so it came in through something else via internet.
Agreed, it is not part of Windows, and if you don't want it, you should get
rid of it.
> 2. How do I get rid of it, especially at startup, and throughout
> pc. It wont allow a delete.
> 3. msconfig startup references....what to check vs uncheck(startup
> takes an eternity). Not sure of all tray items to keep.
Really depends what you're running. Make sure you keep your Norton in there,
above all.
> 4. How delete items out of msconfig, not just uncheck
Uninstalling the adware/spyware/malware should make it disappear. If AdAware
and/or Spybot can't get rid of it, you can try removing the junk from the
registry, but you will want to be very very careful....
>
> Believe me, I want this PC to stay as clean as possible. Dont allow
> unknown downloads to occur. Only get Microsoft and IBM downloads,
> and AntiVirus Definitions. No shareware type things. No Music
> downloads. Only have AdAware.
You've enabled your firewall and also made sure you run WU regularly, I
trust? You sound like the sort of person who is careful in these matters,
but I have to ask.
>
> Thanks so much,
> Lori
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