Re: Frustrating crashes
From: Malke (malke_at_nospoonnotreally.com)
Date: 03/08/04
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Date: Mon, 08 Mar 2004 07:06:39 -0800
Tony Talmage wrote:
> I doubt there is much that can be done about this, but figured I would
> ask anyhow... I have WinXP Pro, and whenever I'm on the machine,
> explorer.exe crashes about every 10-15 minutes - anywhere between 4
> and 8 times per hour. This is a relatively new installation (that is,
> only about a month or so old), and even though I've installed apps
> that could've destabilized the system, I noticed this behaviour
> immediately after I installed Windows. I've done quite a few scans
> with Spybot/AdAware/NAV and I don't find anything strange.
>
> Is it possible that something was corrupted/not installed properly
> when I
> ran the Windows installation routine? I was thinking I should do a
> Repair install, but I don't have a means to back up my data in case
> things go awry
> so I was saving this option for last. My error log is not helpful at
> all, as every instance of explorer crashing has an entry that says
> something to the effect of "the shell stopped suddenly and
> explorer.exe was restarted". I do not receive any error codes (other
> than 0x00000000, I think... not on the machine at the moment).
>
> My drive is pretty fragmented atm, around 30%, so I was going to try a
> defrag to see if it would help, but I wasn't very confident I would
> see
> positive results. Any suggestions, or should I go ahead and do a
> Repair?
>
Actually, it sounds like hardware. Test your RAM, check for overheating,
etc. Post back if you need help on how to do this.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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