Re: Serial
From: Bob Burns (treborburns_at_earthlink.net)
Date: 03/04/04
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Date: Thu, 4 Mar 2004 07:59:55 -0500
newxpuser@microsoft.com wrote:
> tks for the reply.
> I am trying talking to HP but they dont make a lot of sense. They've
> already got me to format and reinstall, which I think is more than
> enough on an out-of-the-box new notebook.
>
> For your info the error message is "Serial " "Device has a problem.
> " When i click on more info, i get the following message:
>
> "This device is either not present, not working properly, or does not
> have all the drivers installed.
> Make sure the device is connected to your computer correctly. For
> example, make sure all cables are correctly installed, or that the
> adapter cards are properly seated in their slots. If that does not
> help, try updating the driver for that device from the Device Manager
> or try to re-detect the hardware."
>
>
>
> There are no devices installed by me. I think Check Up may be an HP
> program (as opposed to Windows). Its an online System check which
> seems a very good idea...in principle.
I'd take/send it back and get one that works. Out of the box, it should
work!
-- Bob Burns Mill Hall PA treborburns@earthlink.net
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