Re: No DVD/CD Drive

From: Jason Tsang (jason-onlineDEL_at_ETEmvps.org)
Date: 03/31/04 

Date: Tue, 30 Mar 2004 20:55:03 -0500

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))

Basically, the reg file from above carries out the steps displayed at this
website

CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

(It'll fix code 41 errors too as per the contents of the last kb article) 

-- 
Jason Tsang - Microsoft MVP
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
"DanceTherapy" <anonymous@discussions.microsoft.com> wrote in message
news:C30651D4-49AA-4D55-B0EC-71852A133EAD@microsoft.com...
> My computer has stopped recognizing my DVD/CD-ROM drive. The bios finds
the
> drive OK, the Windows XP professional version finds the drive OK when it
> does a hardware scan. It then says it had a problem installing the
hardware.
> The Device Manager under System shows the correct identity of the drive,
but
> shows a problem. When I open the properties widow, under the general tab
it
> shows:
>
****************************************************************************
> *******
> Windows successfully loaded the device driver for this hardware but cannot
> find the hardware device. (Code 41)
>
> Click Troubleshoot to start the troubleshooter for this device.
> I did  that but still doesn't work.
> Please help.
> Ashton

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