Cannot access secure sites

From: Sam (srs2_11NOT_at_hotmailNOT.com)
Date: 03/28/04


Date: Sun, 28 Mar 2004 14:16:48 -0800

My wife's computer's MSIE has all of a sudden started doing strange things.
When she accesses a secure site with a login, no login box appears. There
are other sites she can't access at all. We just tried Windows update and
it won't let her do the update, even though we can see some items that need
to be done.

This is what we've done so far. Checked for viruses (full disk scan).
Checked for adware using both AdAware and SpyBot. Checked to be sure that
the security settings within Internet Explorer were set to Medium and that
the security settings were set correctly in Tools/Advanced/Security. We've
emptied the Internet Explorer Temporary Internet Files. Finally when none
of this helped, we did a repair installation of Windows. Still no luck.

What are we missing here?

Thanks.

Sam



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