Re: XP Stoppi9ng

From: Malke (malke_at_nospoonnotreally.com)
Date: 03/25/04 

Date: Thu, 25 Mar 2004 05:48:41 -0800

Home wrote:

> I think i only asked questions...not gave answers...and my question
> was what is the biggest reason?
> "Kelly" <kelly@mvps.org> wrote in message
> news:epEuRhjEEHA.2088@TK2MSFTNGP10.phx.gbl...
>> Same answer.
>>
>> --
>> All the Best,
>> Kelly
>>
>> Microsoft-MVP Windows® XP
>>
>> Troubleshooting Windows XP
>> http://www.kellys-korner-xp.com
>>
>> Taskbar Repair Tool Plus!
>> http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>> "Home" <trekkin@cox.net> wrote in message
>> news:Ytv8c.9511$cx5.3547@fed1read04...
>> > Running Windows XP Pro...keeps freezing up...what is the primary
> suspect?
>> > RAM? Motherboard? OS? What is the prominent reasons XP freezes?
>> >
>> >
>>
>>
Please keep posts about one subject in a single thread. Kelly answered
you in your first post. There is no "one" answer because system lockups
can be caused by software or hardware. Without more specific
information about your particular system, it isn't possible to tell.
However, here are generic troubleshooting steps covering both hardware
and software issues:

A. For software issues: 1) scan with current antivirus ("current" means
a version not earlier than 2002 but using updated virus definitions);
2) remove spyware with Spybot Search & Destroy (www.security.kolla.de)
and Ad-aware (www.lavasoftusa.com). Be sure to update these programs
before running, and it is a good idea to do virus/spyware scans in Safe
Mode; 3) delete temporary and Temporary Internet Files; 4) stop
unnecessary services/programs from starting with Windows - see
www.blackviper.com for services info and www.pacs-portal.co.uk
startup_index.htm for programs info - 5) look in Event Viewer for
clues.

B. For hardware issues - 1) open the computer and run it open, cleaning
out all dust bunnies and observing all fans (overheating will cause
system freezing); 2) test the RAM - I like Memtest86 from
www.memtest86.com - let the test run for an extended (like overnight)
period of time - unless errors are seen immediately; 3) test the hard
drive with a diagnostic utility from the mftr.; 4) the power supply may
be going bad or be inadequate for the devices you have in the system;
5) test the motherboard with something like TuffTest from
www.tufftest.com. Testing hardware failures often involves swapping out
suspected parts with known-good parts. If you can't do the testing
yourself and/or are uncomfortable opening your computer, take the
machine to a good local computer repair shop (not a CompUSA or Best Buy
type of store).
 
HTH,

Malke 

-- 
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"