Re: can't get updates
From: Chuck (none_at_example.net)
Date: 03/24/04
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Date: 24 Mar 2004 15:18:06 -0600
On Wed, 24 Mar 2004 15:58:53 -0500, Shawn Fletcher <*email_address_deleted*>
wrote:
>I can't download Microsoft updates via the Windows Update link. I'm
>running McAfee on Windows XP Home Edition. I don't know that it
>matters. Thanks.
Shawn,
What does "can't download" mean? Any specific error you're seeing?
Could be a browser or hosts hijack.
Search your entire system drive, including hidden and system folders, for file
"hosts". There is one legit copy, in C:\WINDOWS\system32\drivers\etc\.
How current is your virus protection? Try these online virus scans first:
<http://security.symantec.com/ssc/home.asp>
<http://housecall.trendmicro.com/housecall/start_corp.asp>
Next, download LSP-Fix from <http://www.cexx.org/lspfix.htm>, and CWShredder
from <http://www.majorgeeks.com/download4086.html>.
First, run CWShredder.
Now check for, and remove, spyware. Get HijackThis
<http://www.majorgeeks.com/download.php?det=3155> and Spybot S&D
<http://security.kolla.de/index.php?lang=en&page=download>.
1) Install and run Spybot. First update it ("Search for updates"), then run a
scan ("Check for problems"). Trust Spybot, and make all recommended deletions.
2) Install and run HijackThis. Do NOT make any changes immediately. Save the
Log.
3) Have your HJT log interpreted by experts at one or more of the following
forums (and post it here):
<http://forums.tomcoyote.org/>
<http://www.wilderssecurity.com/>
<http://forums.net-integration.net/>
<http://www.spywareinfo.com/forums/>
Finally, run LSP-Fix.
Harden your browser. There are various websites which will check for
vulnerabilities, here are three which I use.
http://www.jasons-toolbox.com/BrowserSecurity/
http://bcheck.scanit.be/bcheck/
https://testzone.secunia.com/browser_checker/
Harden your operating system. Check at least monthly.
http://windowsupdate.microsoft.com/
Block possibly dangerous websites with a Hosts file. Three Hosts file sources I
use:
http://www.accs-net.com/hosts/get_hosts.html
http://www.mvps.org/winhelp2002/hosts.htm
(The third is included, and updated, with Spybot (see above)).
BTW, learn to munge your email address properly, to keep yourself a bit safer.
http://www.mailmsg.com/SPAM_munging.htm
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
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