Re: I cannot disconnect??????

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: myhelpdesk.org (freecomputertips_at_hotmail.com)
Date: 03/22/04 

Date: 22 Mar 2004 07:02:15 -0800

"Same" <anonymous@discussions.microsoft.com> wrote in message news:<112ac01c41002$dc407f90$a301280a@phx.gbl>...
> Hey Friends,
> I need your help to solve my problem,
> The problem is whenever I connect my dialup connection
> then I cannot disconnect, I can open the property of
> dialup and I can see on there the button of disconnect
> but whenever I click on disconnect nothing happens, and I
> have to restart the computer to disconnect or have to
> unplug the telephone cable. I did try to disconnect
> connection from my dialup shortcut (two computers icon)
> beside the clock but same thing now response, I did
> reinstall the modem driver but same result. I am sure
> that my Fax Modem is ok.
>
> Thanks and regards
>
> Same

First I would check for Virus or Spyware. Use AVG from Grisoft.com for
viruses and Ad-Aware from lavasoft for spyware. It is possible that
something is preventing a disconnect. You could also try re-seating
the modem card. Also try to repair the Internet Explorer program. A
more drastic test would be to reinstall windows (in case some driver
or registry entry is screwed up). If all else fails check the
hardware, there could be a short in the connector or modem. Check for
dust or moisture in the phone cord. It is also possible that the modem
card has a bad relay.

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