Re: Message on shutting down

From: Rick \ (rick_at_mvps.org)
Date: 03/20/04 

Date: Sat, 20 Mar 2004 15:43:18 -0500

Hi Susan,

That, unquestionably, is the best approach. 

-- 
Best of Luck,
Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science!  That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org
"Susan" <anonymous@discussions.microsoft.com> wrote in message 
news:A1C1AAB5-393C-43EF-8844-029DF10D1890@microsoft.com...
> Hi Rick,
>
> Thanks for your response.  I tried what you suggested, and I found a whole 
> bunch of error messages, warnings, and information messages.  I tried to 
> go through each one of the scary looking ones and track them to the Help 
> and Support link, but I am not computer savvy enough to figure out if I 
> should be worried about them or not, and I can't figure out what the fixes 
> for some of them require me to do.  So, I took a couple of the 
> descriptions I think are important and sent them to Dell Support.  I will 
> probably end up calling Dell to have someone come out and help resolve 
> these problems because, as I said, this computer is only a few days old!
>
> Thanks again!
> Susan
>
>     ----- Rick \"Nutcase\" Rogers wrote: -----
>
>     Hi Susan,
>
>     Could be just an odd glitch. If it reoccurs, then you should start 
> with the
>     system and application logs for clues. Start/run eventvwr.msc to look. 
> There
>     is a help & support link in the details of the error message that can
>     possibly lead to a solution if this is a known issue. It is also 
> possible,
>     if it does not reoccur, that this was just a temporary conflict that 
> the
>     system has already resolved.
>
>     -- 
>     Best of Luck,
>
>     Rick Rogers aka "Nutcase" MS-MVP - Win9x
>     Windows isn't rocket science!  That's my other hobby!
>     http://mvp.support.microsoft.com/
>     Associate Expert - WinXP - Expert Zone
>     www.microsoft.com/windowsxp/expertzone
>     Win98 Help - www.rickrogers.org
>
>     "Susan" <anonymous@discussions.microsoft.com> wrote in message
>     news:be5601c40e3c$72235000$a001280a@phx.gbl...
>     > I downloaded an Office Update and when I restarted the
>     > computer, upon shut-down there was an odd message:  "The
>     > instruction at 0x77f8d85d referenced memory at
>     > 0x002640a5. The memory could not be "read." Click OK to
>     > end program or cancel to debug."  Unfortunately, I didn't
>     > read through the message fast enough to be able to get
>     > the whole thing until I had restarted 3 times!  On the
>     > fourth try, I was going to click "cancel" to see what
>     > would happen "in debugging" but the message didn't come
>     > up the fourth time.  Any idea what this could mean?
>     >> As an aside, this computer is only 2 days old, so all the
>     > kinks are probably not yet out.
>     >> Thanks!
>
>
>

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