Re: LAN and Internet in XP Pro_Modem giving 651 error+NIC giving out [no valid address]

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Malke (malke_at_nospoonnotreally.com)
Date: 03/18/04 

Date: Thu, 18 Mar 2004 06:21:25 -0800

Comments are in-line:

new2_XP wrote:

> On Wed, 17 Mar 2004 18:51:42 -0800, Malke
> <malke@nospoonnotreally.com> wrote:
>
> snip
>>
>>With the caveat that of course I haven't seen the machine,
>>
> granted.
>
>> it certainly sounds like the modem is bad.
>>
> I do not understand how that conclusion is reached?

The conclusion was reached from your description of the problem and from
what you said you did to test. Again, diagnosing subtle
hardware-related issues in Usenet postings is not the best medium.

> The testing diags for XP (query/setup/recognition/winsock)
> all operate/report. The log for the initiation shows the
> initial modem communication is there, simply ceases after
> comms channel/s are established and a port is searched to go
> out on.
> Or do you mean "bad" as in not being able to dial out?
> That is where we came in , yes?
>
>>Since it is integrated into the
>>motherboard, there isn't any tinkering with IRQ's that is going to be
>>useful.
>>
> I do not believe that can be established until its done,
> doing it is the thrust of my question.
>
>>Try using a pc card modem instead - they aren't very expensive
>>and would solve the issue.
>>
> Purchasing is not an option, leastways not until I can show
> the existing setup is :
> a. Not XP compatible (hard to believe from " a smart 'OS' ")
> or
> b. Unserviceable (strange, as it was fine just two days ago
> on XP Home !)

If everything worked two days ago and you have:
1) checked that the phone line is working
2) changed the flat ribbon cable you are using to connect from the modem
to the phone line with no difference
3) Possibly tried to connect with the same cable and phone line with
another machine (perhaps a friend's if you don't have a second
computer)
4) the machine is spyware and virus free and the operating system is
properly patched
5) the only difference is that you have upgraded from HE to Pro
6) installed the correct drivers

Then try completely uninstalling/removing the modem from the operating
system. Uninstall and reinstall dial-up networking. Then allow the
system to find the modem again and be sure the drivers installed are
the correct ones.
>
>>Otherwise, perhaps the laptop mftr.'s tech
>>support people have an answer for you.
>>
> I wish, the slopes I dealt with there, are as bright as a
> bamboo stick dipped in citronella !

I have no idea what the above sentence is supposed to mean. Since you
haven't ever said (to my recollection, which may be faulty) what the
make and model of the laptop is, or any details about its age, etc., I
can't comment on whether or not calling tech support will be fruitful
for you. However, since laptops have proprietary hardware and usually
have additional proprietary software, it is logical to consult the
laptop mftr. for drivers, troubleshooting, known issues, about their
products.

> Mind you they share the view of replacement.
> They want me to buy a new laptop !!
>
> Throw-away societies,,sheesh !
> Bill Gates has gotta love youse all !

I'm also not sure what the above sentence is supposed to mean, and
frankly I find that I'm rather insulted by it. Read my headers if you
really think Mr. Gates loves me.
>
> Thanks for stopping by.

You're welcome. Since you've made it clear you would rather not have me
stop by again, I'm happy to oblige.

Good luck to you.

Malke 

-- 
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

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