Re: HELP Big problem that needs sorting please !

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From: Alex Nichol (alexn.mvpdts_at_ntlworld.delete.com)
Date: 03/17/04


Date: Wed, 17 Mar 2004 13:54:00 +0000

KIERAN A wrote:

>ive had this virus on my computer for ages and i cant seem
>to get rid of it. i am currently using AVG ANTI VIRUS 7.0
>and when i run a scan the software detects it but does not
>remove it. The virus is called 'trojan horse
>downloader.stubby.A'.
>It is in my Temp folder which when i go to open i am denied.
>can someone please help me with this rather annoying
>problem please.

First start - Run - MSConfig.exe and check the Startup page, and the
Services page (with 'Hide MSoft' checked) to see if there is any related
line: uncheck any you find.

Boot to 'Safe Mode - Command Prompt only', after hitting F8 as BIOS info
goes to black screen.

There you should be able to CD to get to the TEMP folder, and then
ATTRIB -H -R -S *.*
DEL /S *.*
to empty the folder.

-- 
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K.  Alexn@mvps.D8E8L.org (remove the D8 bit)


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