RE: Disabled Hardware and am unable to copy from CD to CD
From: Glug (anonymous_at_discussions.microsoft.com)
Date: 03/15/04
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Date: Mon, 15 Mar 2004 09:46:09 -0800
I have exactly the same problem you describe, and many of the same irritating error messages which are no help at all! Did you have any luck short of a complete re-install, which I can't face, knowing it will lead to more unsolvable problems! I didn't understand the suggestion re "go into registry and finish the article and run 31460 as well" What is that all about?
----- lisboyd (removethis) @blueyonder.co.uk wrote: -----
I have recently updated from ME to XP using an OEM so I
am unable to get help directly from Microsoft.
Basically I find certain hardware disabled and I am
unable to copy from CD to CD.
The Engineer reinstalled The Adaptec (Roxio) CD Recording
Software (which includes Easy CD Creator 4 and Direct CD)
But, because of what happened very quickly after he left,
I did some fast checking and I found that version is
totally incompatible with XP!
I was being confronted with all sorts of error messages
and dialogue boxes saying one or other of the
following.....
Adaptec CD Copier...CD Copier could not locate a
supported CD-Rom Reader. You will not be able to make
disc to disc copies.
CD Copier cannot find Easy CD Creator. Please re-install
Easy CD Creator.
Easy CD Creator Engine initialisation has failed.
Not knowing what was happening and having little
knowledge of the workings of a computer, I removed the
programme using Add/Remove Programmes. If it was indeed
incompatible I decided it was better not part of my
system.
I also tried to remove any other bits and pieces but
still to this day, I am unfortunately having problems.
Re.my Pioneer DVD-ROM. DVD-116 and Samsung CD-R/RW SW-
212B hardware....
Despite updating their drivers I found them disabled,
presumably by Windows. They still remain disabled today.
I also had these error messages every time I started up
and for some strange reason, and I still continue to have
exactly the same ones today, every time .....even though
the programme has been uninstalled ( presumably)
'Devices or Applications Disabled'.
"CD Recording Software" will cause Windows to become
unstable.
Windows has prevented these drivers from loading. Click
here for more details.'
This message leads me to Microsoft Support .....Error
message No. 315345.............
'A CD -recording device is installed that might cause
stability problems, incl problems shutting down and
problems using a CD/DVD drive.
This driver will be disabled.'
'The drivers may be installed by Easy CD Creator or
Windows Media Player or Real Jukebox' (I don't have the
latter)
'You might not be able to record CD's until you obtain
compatible drivers.'
Description...
"The Cdralw2k service has failed to start due to the
following error etc.
This driver has been blocked from loading.
For more information see Help and Support etc.'
One reason quoted..
'You have an early version of Easy CD Creator installed
on your Windows XP based computer.
The drivers for some early versions are incompatible with
XP.
When you uninstall it some registry settings and files
may remain on the computer".
I THOUGHT I@D REMOVED IT !!
So...as I definately did not want to touch the Registry,
I only ran the first stage of their Resolution which
sounded quite safe and that was to do a Search typing in
cdr*sys., and then be prepared 'to rename the files Cdr4-
2K.sys or Cdralw2k.sys' if found, all as per their
instructions, But, I found neither file is on my system.
I ran this Search 3 times plus again in full, using all
letters and numbers.Nothing at all, even in hidden files.
As I said, I am STILL today getting the same start up
error messages plus the drivers for both my Pioneer DVD-
ROM. DVD-116 and the Samsung CD-R/RW SW-212B still remain
disabled.
I even tried to find updates for these drivers in case
this was one of the problems, but ......
'The Hardware Wizard could not find a better match for
your Hardware than the software you currently have
installed".
According to My Computer Information -Status, I find
under the heading of:
Obsolete Application and Device Drivers.........
'CD Recording Software. Driver File name cdralw2k.sys.'
Yet it's not mentioned in any Search!
Is this the DVD-ROM and CD-R-RW or Easy CD Creator?
I contacted Pioneer who replied.....
"The DVD-ROM product which you have is fully compatible
with Windows XP. You do not need to install any other
drivers for your drive and it will all work fine with
standard Windows drivers as normal DVD-ROM drives.
If your operating system is working correctly then all
your drives would be able to read disks."
In Properties, the Information for both the Pioneer and
Samsung products I have is...
Driver Version 5.1.2535.0
Drivers Provider...Roxio
File Version. 1.00 (1035)
Driver date. 1.7.2001
The Device Status for both is...
"Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing (Code 39)'
The driver files for both ...
F:\WINDOWS\System32\drivers\Cdralw2k.sys
I have run a Belarc Advisor PC Audit since removing the
programme. Whereas Easy CD Creator was included in the
list of Software after the Engineer installed it, it was
no longer mentioned after I removed it.
So, where is it as various error messages appear to
insinuate it is somewhere!!
Since Upgrading I also updated Windows Media Player to
the latest version via Windows Update.
But Windows XP facility to Burn/Write CD's seems not
possible for me either.
Because of all these difficulties, I checked Windows
Media Player for Windows XP and it's original using of
parts of Roxio's Easy CD Creator and found....
"The Windows Media Player components of Windows XP have
been updated for this release (9 Series) and Media Player
for Windows XP no longer uses the older CD-Recording
driver. No further action is required from you".
Yet, I get.....
"Can not complete the CD writing Wizard.
This message may occur if the IMAPI CD Burner service is
turned off. To resolve this issue make sure the service
is running etc."
I therefore turned it on.
Another idea......
I decided, before buying a new version of Easy CD Creator
for Windows XP, to download and try using Ashampoo CD
Recording Shareware Programme (compatible with XP) to see
if it might jog things into action, but it results in an
error..
"Write CD failed"
If there is someone out there who can throw some light on
this and help me then I will be eternally grateful as
this is very worrying for me.I am a beginner to the world
of computers so please keep it simple.
Thank you.
- Next message: Pop Rivet: "Re: XP Home delay at startup - solved !"
- Previous message: Arumturk: "Re: Write protection copying to CD/R"
- Next in thread: Richard: "Re: Disabled Hardware and am unable to copy from CD to CD"
- Reply: Richard: "Re: Disabled Hardware and am unable to copy from CD to CD"
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