Re: Laptop crashes

From: Kelly (kelly_at_mvps.org)
Date: 03/01/04 

Date: Mon, 1 Mar 2004 16:54:17 -0600

You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.

To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.

To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427

And also:

Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.

Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.

How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205

Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration). 

-- 
All the Best,
Kelly
Microsoft-MVP Windows® XP
In memory of Robert McGregor (aka Koldbear)
http://www.btinternet.com/~winnoel/winhelp.htm
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Orikid" <anonymous@discussions.microsoft.com> wrote in message 
news:6D79743D-8840-4C70-AD32-E88D6498B530@microsoft.com...
> When carrying out a few tasks or playing a game the laptop completely 
> crashes for no reason.  Once it crashes I can't even press the on/off 
> button or re-boot.  The only way out is by removing the battery and 
> adapter cable.  Is there anyway I can find out what's causing it?
>
> I have checked in control panel, system, system failure and requested that 
> it writes a report etc, however, that's not even carried out when this 
> happens.
>
> Hope you can help?
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