Re: WinXP cannot install, setup crashes before any prompts appear

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Peter VW (petervw_at_glis.net)
Date: 02/21/04 

Date: Sat, 21 Feb 2004 10:23:53 -0500

Malke wrote:
> Peter VW wrote:
>
>
>>I have two computers that do not have windows at all (a desktop &
>>laptop), both suffer from the same problem when trying to install
>>windows XP. I can boot off the winxp cdrom, then and after memory
>>checking, etc,. the windows executable starts. It displays on the
>>message "Setup is inspecting your computers hardware configuration
>>....". After a short moment the screen turns completely black. No
>>matter how long I wait, nothing ever happens after this.
>>
>>As I cannot even reach the first prompt, how can I proceed ? Does
>>anyone have any suggestions ?
>>
>>Thanks,
>>
>>Pete
>
>
> You need to do hardware diagnosis on your machines. Test the the RAM - I
> like Memtest86 from www.memtest86.com. Let the test run for an extended
> (like overnight) period of time, unless errors are seen immediately.
> Test the hard drives with a diagnostic utility from the mftr. Test the
> motherboard with something like TuffTest from www.tufftest.com. What
> are the system specs on these computers? Are they particularly old?
> Laptops have, of course, mostly proprietary hardware. Check on the
> mftr.'s website for information about upgrading to XP.
>
> If you want more help, then please repost with computers specs and what
> you've already done to troubleshoot.
>
> Malke

Thanks very much

Both machines purchased from internetishop.com , about one year old.

Machine #1 I said laptop - technically it is called 'desk-note' by manufacturer - desktop parts, notebook size.

   IntelŪ PentiumŪ 4 2.4GHz (533MHz FSB) Processor
   PCMCIA Type II Slot
   SiS 645DX/ SiS SB962 Chipset
   512MB DDR RAM Memory
   40GB ATA 100 Hard Drive
   15" SXGA Plus TFT LCD Monitor
   24x8x12x24 DVD+CDRW Combo Drive
   Internal Floppy Disk Drive
   Internal Li-Ion Battery
   Built-In Ethernet Adapter
   Built-In Fax Modem
   Built-In 1394 IEEE Firewire
   This machine has RH Linux 8 installed, and has been working flawlessly (Thus, I think memory & disk is fine).

Machine #2

   Pentium 4
   64 Mb memory
   New IDE Hard Disk (no operating system, disk was changed this week because the old disk is broken)

Peter VW

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