Re: Programs not responding!

From: Kelly (kelly_at_mvps.org)
Date: 02/26/04


Date: Wed, 25 Feb 2004 23:56:21 -0600

Hi Jay,

Start here: More than one is needed, sad to say.

Ad-Aware
http://www.lavasoftusa.com/

Spybot
http://tinyurl.com/btf8

CW Shredder (Line 308)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Hijack This
http://www.spychecker.com/program/hijackthis.html

Free Online Virus Scan
http://housecall.trendmicro.com/housecall/start_corp.asp

If none of the above applies:

You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.

To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.

To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427

And also:

Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.

Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.

How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205

Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration).

-- 
All the Best,
Kelly
Microsoft-MVP Windows® XP
In memory of Robert McGregor (aka Koldbear)
http://www.btinternet.com/~winnoel/winhelp.htm
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Jay Star" <tat2jstar@msn.com> wrote in message 
news:1c4101c3fc25$12656410$a501280a@phx.gbl...
>I am having the problem of my programs & internet pages
> not responding and/or freezing up on me when I am using
> them. My o/s is Windows XP home. I have tried using
> restore and that didn't do anything to help. I have also
> scanned for different viruses and couldn't find anything
> wrong. Is there something I can do to fix this problem I
> am having? Thanks for the help if there is some to give me! 


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