Re: Computer freezes many times per day
From: Malke (malke_at_nospoonnotreally.com)
Date: 02/24/04
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Date: Tue, 24 Feb 2004 10:02:17 -0800
MAP wrote:
>
>>-----Original Message-----
>>I have a new custom built Compaq with a 2.13 Ghz
>>processor with 496 RAM. This is becoming the most
>>frustrating machine I've ever had.
>>
>>The computer freezes all day long. It can freeze when
>>trying to close my email program. It freezes when
>>attempting to open and/or close another program. The
>>feature that came with it where it automatically
> notifies
>>Microsoft of any problems has never worked. If I try to
>>Restart the computer...it freezes. If I open the Task
>>Manager, it freezes. If the "end program" window pops
> up
>>after a program stops responding, it freezes. The only
>>way to reboot is to unplug and do a cold start.
>>Yesterday, I bet I had to reboot at least a dozen
> times.
>>It is quite frustrating. How can I troubleshoot and
> find
>>the source of my problems?
>>
>>Other possible pertinent info: I run Norton AV 2004.
>>
>>Help?
>>.
>>Sounds like a pain in the kiester!
>
> Troubleshooting Computer Lockups (Freezes)
> Many readers write each week with a similar problem:
> their computers periodically lock up or "freeze," so that
> the mouse and keyboard won't function and nothing can be
> done for a period of time (sometimes the system unlocks
> after a while; in other cases you have to reboot). This
> is a common problem but not an easy one to diagnose
> because it has so many causes. It's like a person going
> to the doctor with the complaint of a cough; the problem
> could be a cold, an allergy, a substance stuck in the
> throat, cancer, pneumonia, tuberculosis, etc. Here are
> some common causes of lockups:
> Software incompatibility
> Hardware incompatibility or incorrect device driver
> Bad RAM
> Video card problems
> Dying power supply
> Processor getting too hot
> The first step in diagnosing the problem is to keep a
> journal showing exactly what you were doing each time the
> system froze. This can help you spot patterns - for
> example, if the lockup occurs when you try to print, or
> whenever you play a sound, that suggests a problem with
> the specific hardware device or its software driver.
> Heat, bad RAM or a power supply that's about to give out
> are more likely if the lockups are random
What do you mean "a custom built Compaq"? How could that be? If you mean
that you had a Compaq machine and have "upgraded" it by changing its
hardware around, then that is why you are having problems. Compaq
machines are very proprietary, and often have non-standard hardware
built just for Compaq. They are very fussy about the RAM being just
right for the Compaq m/b, too. Trying to get a Compaq to work with
other hardware and/or standard drivers may fail. Please post back and
clarify what you mean.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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