Computer freezes many times per day
From: MAP (anonymous_at_discussions.microsoft.com)
Date: 02/24/04
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Date: Tue, 24 Feb 2004 06:53:11 -0800
>-----Original Message-----
>I have a new custom built Compaq with a 2.13 Ghz
>processor with 496 RAM. This is becoming the most
>frustrating machine I've ever had.
>
>The computer freezes all day long. It can freeze when
>trying to close my email program. It freezes when
>attempting to open and/or close another program. The
>feature that came with it where it automatically
notifies
>Microsoft of any problems has never worked. If I try to
>Restart the computer...it freezes. If I open the Task
>Manager, it freezes. If the "end program" window pops
up
>after a program stops responding, it freezes. The only
>way to reboot is to unplug and do a cold start.
>Yesterday, I bet I had to reboot at least a dozen
times.
>It is quite frustrating. How can I troubleshoot and
find
>the source of my problems?
>
>Other possible pertinent info: I run Norton AV 2004.
>
>Help?
>.
>Sounds like a pain in the kiester!
Troubleshooting Computer Lockups (Freezes)
Many readers write each week with a similar problem:
their computers periodically lock up or "freeze," so that
the mouse and keyboard won't function and nothing can be
done for a period of time (sometimes the system unlocks
after a while; in other cases you have to reboot). This
is a common problem but not an easy one to diagnose
because it has so many causes. It's like a person going
to the doctor with the complaint of a cough; the problem
could be a cold, an allergy, a substance stuck in the
throat, cancer, pneumonia, tuberculosis, etc. Here are
some common causes of lockups:
Software incompatibility
Hardware incompatibility or incorrect device driver
Bad RAM
Video card problems
Dying power supply
Processor getting too hot
The first step in diagnosing the problem is to keep a
journal showing exactly what you were doing each time the
system froze. This can help you spot patterns - for
example, if the lockup occurs when you try to print, or
whenever you play a sound, that suggests a problem with
the specific hardware device or its software driver.
Heat, bad RAM or a power supply that's about to give out
are more likely if the lockups are random
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