frozen taskbar

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From: Linda (anonymous_at_discussions.microsoft.com)
Date: 02/24/04 

Date: Mon, 23 Feb 2004 17:31:57 -0800

My son was booted off AOL last night and since that time
his taskbar has been frozen. He was able to run utilities
and defrag, but no help. He can't get online to search out
answer. He can't get to his product id to ask online
support question. Any help?

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