Re: need serious help

anonymous_at_discussions.microsoft.com
Date: 02/23/04


Date: Mon, 23 Feb 2004 15:03:22 -0800

howe do i reformat the hard drive, and thats the ohter
issue the pc came with everything installed and they dont
have the discs to re-install it any ideas it was there
when the pc was installed originally but since we
recovedred it
>-----Original Message-----
>Reformat the hard drive and reinstall everything from
scratch.
>
>"cal" <anonymous@discussions.microsoft.com> wrote in
message
>news:152d801c3fa43$3c32a250$a401280a@phx.gbl...
>> hi a friend of mine was unfortunate enough to have the
>> mydoom and blaster virus after removing the mydoom
virus
>> i attempted to get rid of the blaster but his pc shut
>> down and wouldnt load up properly the screen just went
>> blank and no start up page so we used the recovery disk
>> which seemed to work but when we went to use the pc on
XP
>> on the start menu there are no programmes just email
and
>> internet but nothing else and i have tried downloading
>> patches from microsoft but when i do this i get a
message
>> saying that we need to download previous updates first
>> before activating the patch except we cant because of
the
>> virus. I could really do with someones help is it
>> possible we have done something wrong. this is a major
>> problem
>
>
>.
>



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