Re: Age Of Mythology: Gold Edition cd-key problem

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=?Utf-8?B?YmVhdHRpZTI4Mg==?= <beattie282@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in news:475C7878-3B20-4D96-A9E9-B12439DB2F93@xxxxxxxxxxxxx:

Hello all

i own a copy of age of mythology: gold edition what has many problems
with the cd keys! i found a thread telling me to goto ubisoft because
they give out new cd keys to the users who bought the gold edition
because none of the cd-keys you get are unique therfor i cannot
connect online. i sent a question to ubisoft saying.

"Hi,
I own a copy of Ubisoft Exclusive: Age of Mythology Gold Edition, but
I have a problem. The problem with both games is that the CD key
cannot be properly validated when I attempt to play a multiplayer game
online. I know that many copies of this game have been distributed,
all with the same exact CD key. As you already know, the same CD key
may not be used by two players at once. Therefore, this problem
renders me unable to play a game online, because I have the same CD
key as everybody else.

I would like to request new, unique CD keys, both for Age of Mythology
and Age of Mythology: The Titans. If you require any additional
information for validation purposes, such as pictures or serial
numbers, I will gladly send them to you.

Thank you. I look forward to playing these games online soon. "


i got a response of

"Hello Andrew,

Unfortunately Ubisoft does not hold the License for the Online part of
the game only the Single player part of the game.

The online License is held by Microsoft.

We would like to suggest that you contact Microsoft for a online cd
key.

We do apologise for any inconvenience this may have caused you.

Kind regards,
Ubisoft Technical Support"

i sent this back to them
"i have found out via the net that you have given alot of other
customers new CD keys for the two games, i bought this game to go
online and i cannot because of a cd key messup, also the microsoft
contact site will only let me pick age of empires 3 and not age of
mythlogy. i bought this copy online as well so i only have the box an
no recipt.

also it says on the box contact ubisoft so if you can try and sort out
this problem for me that would be great because i have another 2-3
mates who have the exact same problem as me.

here are my CD keys just so you can see that they are broken

AOM: cd key here
AOMT: cd key here

i would really appriciate it if you guys can fix this problem for me.
thanks again
Andrew"

and they sent this back

"Hello Andrew,

When Ubisoft first re-released the game, we were given an certain
amount of online cd keys from Microsoft.

Unfortunately we no longer have any online cd keys, that is the reason
you need to contact Microsoft on this.

Kind regards,
Ubisoft Technical Support"

so at first they lied to me saying they only have rights to the single
player part then they try and fob me off by sending me here where the
game doesnt even have a friggin support page for the game.

so if any one knows how to fix this please please please let me know
so i can get my CD-keys what work all of the time.


Yeah, contact Microsoft.

Ubisoft tells you to contact Microsoft and you ignore them.

http://www.microsoft.com/games/ageofmythology/

http://support.microsoft.com/agemythfaq

second link is a link to all support issues with AoM.

Here's a link to one of the FAQ's about product keys, if you follow all
the steps it takes you to contact MS tech support, they will probably
charge you for a key.

http://support.microsoft.com/kb/812467/en-us

I've worked tech support in games, we never gave CD-Keys over the phone
or email, usually if you needed a new key you had to send in your
original game to warranty and we'd send you a new copy of the game. Most
software companies won't give out that stuff just on your say-so. Too
many liars out there I guess.

Final word of advice, get a spell checker for your email program and USE
IT.

--
Joe
.

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