Re: game will not install

I went through your suggestions and it would'nt install. - The same error
problem. For #1, it didn't get rid of the McAfee firewall. Should I
uninstall it?

#2 got rid of several cookies after runing 3 times. #3, I had no file
problems, but I didn't see the end of the process. #4, I updated the windows
downloads with the files up to date. And for #5, I think I got all of the
updates for the drivers. I couldn't find the update connections on
Avault.com so it tried out your web site.

Any other suggestions?


"Jimmy S." wrote:

Hi *** C,

Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck! :-)

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility: http://www.mlin.net/StartupCPL.shtml
or this method: http://www.pacs-portal.co.uk/startup_content.php

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com and then
install MS AntiSpyware from: www.microsoft.com/spyware to
remove any Spyware or Adware which could clog up your PC.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com Some games
require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html

--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

*** C Wrote:
=================
| I tried reloading from the Safe Mode and I got the same error message. I
| tried it under the Administrator and my PC Name. Any other suggestions?
|
| "Jimmy S." wrote:
|
|| Hi *** C,
||
|| Let's try a couple of things to get that working for you:
||
|| 1. Startup your system in SAFE MODE by pressing F8 repeatedly
|| while your system is booting up after you've shut down your system
||
|| 2. Log in with an account you've created as a "Computer Administrator"
|| account that you'll use to play the game, but don't use a Limited account.
||
|| --
|| Cheers, * Windows XP MVP Shell / User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| *** C Wrote:
|| =================
||| I recently bought Company of Heros- Opposing Fronts and it will not install.
||| The error details says that the game install evidently has a problem with
||| Kernel32.dll Offset: 00012a5b. I have no idea what that means.
|||
||| Looking at some help files it sounds like an edit of the registry is needed.
||| Should I reload Windows xp?



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