Re: Windows Fails?

Hi Xanadurose,

Thanks for the great update. I'm glad it is working again! :-)

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Xanadurose Wrote:
=================
| Heya Jimmy,
|
| Thanks alot. It turns out that it was a hardware issue. When I did the
| upgrades on my drivers it had a conflict it couldn't explain to me. Turns out
| it was having trouble telling the difference between my master and slave
| drives. So it required a cracking of the casing to fix, but your help was
| above and beyond. I truly appriciate all your help.
|
| "Jimmy S." wrote:
|
|| Hi Xanadurose,
||
|| Your best solution would be to repair Windows using these instructions:
||
|| How to repair Windows XP:
|| Unplug from your Internet connection, and then repair Windows:
|| using this method: http://michaelstevenstech.com/XPrepairinstall.htm
||
|| Afterwards, boot up your system, turn on your XP Internet Firewall,
|| plug back into your Internet connection and install all Critical and
|| Recommended updates from: http://windowsupdate.microsoft.com
||
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
|| Xanadurose Wrote:
|| =================
||| okay between bouts of pulling my hair, following instructions and mumbled
||| curse words I am still broken ggrrr! I have tried all the above faithfully,
||| everything and still it says that it is not compatable with my version of
||| windows, even though it is and it worked before. I have tried everything in
||| my own personal bag of tricks, so willing to keep trying yours please. Thanks
||| alot for the help, really.
|||
||| "Jimmy S." wrote:
|||
|||| Hi Xanadurose,
||||
|||| Let's try some basic troubleshooting. If the problem still persists
|||| please post back and we'll try some more steps. Good luck! :-)
||||
|||| 1. To see if it's a software conflict: Temporarily disable Startup
|||| programs one at a time, starting with Firewall, Antivirus, and ad
|||| blockers using this utility: http://www.mlin.net/StartupCPL.shtml
|||| or this method: http://www.pacs-portal.co.uk/startup_content.php
||||
|||| You can lookup what a program does before you disable it here:
|||| http://www.sysinfo.org/startuplist.php
||||
|||| 2. Run a virus scan at: http://housecall.antivirus.com and then
|||| install MS AntiSpyware from: www.microsoft.com/spyware to
|||| remove any Spyware or Adware which could clog up your PC.
||||
|||| 3. Click My Computer / Rightclick the Drive & Choose Properties
|||| / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
|||| the "Error-Checking" and "Defragmentation" utilities.
||||
|||| 4. Go to the Windows Update site for everything under Critical and
|||| Recommended: http://windowsupdate.microsoft.com Some games
|||| require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a
||||
|||| 5. Update DirectX and your Chipset, Sound, &Video Drivers:
|||| For all Video / DirectX / Game and Hardware Issues, I have a
|||| Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html
||||
|||| --
|||| Cheers, Windows_XP_MVP_Shell/User
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
|||| Xanadurose Wrote:
|||| =================
||||| Thanks really, I did everything and it still fails. I keep getting the same
||||| report, that my version of windows is not compatable with sims 2. I have the
||||| lastest updated version of Microsoft Windows XP Professional Service Pack 2
||||| (build 2600) It says the compatablity results fail. Now when I went
||||| through everything like you said, when i did the info report on Seasons, it
||||| said that it passed? So it is only between Sims 2 and windows. I really have
||||| no idea how to fix this. System restore doesn't fix the problem. Neither does
||||| uninstalling since it won't allow a reinstall after, not even in safe mode.
||||| Even though it let me install seasons, it crashed at start.
|||||
||||| So i still need help please. Thanks
|||||
||||| "Jimmy S." wrote:
|||||
|||||| Hi Xanadurose,
||||||
|||||| Since it was working before you installed and uninstalled the
|||||| expansion pack, some pieces of it might have been left over.
||||||
|||||| Here's how to uninstall a game when using Add-Remove programs fails:
||||||
|||||| Step A: Start your computer in Safe Mode by holding down the F8 key.
||||||
|||||| Step B: Reinstall the game to the same folder it was installed to originally,
|||||| and then try to uninstall it again using Add-Remove programs. If
|||||| that fails, delete it's folder and any save games in My Documents.
||||||
|||||| Step C: Install and Run Regcleaner and if it finds any stray registry keys for the
|||||| game, delete them: http://www.majorgeeks.com/download460.html
||||||
||||||
|||||| --
|||||| Cheers, *Windows_XP_MVP_Shell/User*
|||||| Jimmy S. http://mvp.support.microsoft.com
||||||
|||||| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||||| _________________________________________________________
||||||
||||||
||||||
|||||| Xanadurose Wrote:
|||||| =================
||||||| Hello and thanks. Yes I do meet them, I have been playing it for awhile now,
||||||| but I did a system restore already and it still won't read. The report says
||||||| that my windows is not compatable with Sims 2 but it really is. So windows
||||||| won't let it run or reinstall.
|||||||
||||||| Do I need to do a repair on my XP? Or will that make no difference? At a
||||||| loss truly. I have no idea how to make them "see" each other as compatable?
||||||| But my sims1 and all other programs work.
|||||||
||||||| Thanks again
|||||||
||||||| "Jimmy S." wrote:
|||||||
|||||||| Hi Xanadurose,
||||||||
||||||||
|||||||| Do you meet the requirements below?
|||||||| For the list of the minimum requirements for SIMS 2:
|||||||| http://thesims2.ea.com/help/detail.php?help_id=21
||||||||
|||||||| If so...
||||||||
|||||||| Since that problem just started happening recently, try a System Restore.
||||||||
|||||||| How to use Windows XP System Restore:
|||||||| http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp
||||||||
||||||||
|||||||| --
|||||||| Cheers, *Windows_XP_MVP_Shell/User*
|||||||| Jimmy S. http://mvp.support.microsoft.com
||||||||
|||||||| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|||||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||||||| _________________________________________________________
||||||||
|||||||| --
|||||||| Cheers, *Windows_XP_MVP_Shell/User*
|||||||| Jimmy S. http://mvp.support.microsoft.com
||||||||
|||||||| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|||||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||||||| _________________________________________________________
||||||||
||||||||
|||||||| Xanadurose Wrote:
|||||||| =================
||||||||| I recently tried to update to Sims2 seasons. But my graphics card isn't
||||||||| enough. So i updated everything, tried again and still yucky. So i
||||||||| uninstalled it, and try to play just 2 and it won't let me. I just get an
||||||||| empty box no matter how I try to run it.
||||||||| I get this error code when I try to load EAInfo:
||||||||| Exception Caught (box)
||||||||| Then message:
||||||||| Exception:unknown; Caught in...
||||||||| File:ApplicationLogic_Comparison.ccp
||||||||| Line:154 (press ok)
|||||||||
||||||||| Then in the EAInfo report it says that I have Microsoft Windows XP
||||||||| Professional Service Pack 2 (build 2600) results fail
|||||||||
||||||||| Every other program I have works properly. Only sims2 fails and if i
||||||||| uninstall it, it has reading errors and fails on the reinstall.
||||||||| I have no idea what is going on and EA says it is a windows issue. Please
||||||||| help I just want my game to run. It only started after I tried to install
||||||||| seasons, but it may be from the updates I did too.
|||||||||
||||||||| Thanks,


.

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