Re: Windows Fails?

Thanks really, I did everything and it still fails. I keep getting the same
report, that my version of windows is not compatable with sims 2. I have the
lastest updated version of Microsoft Windows XP Professional Service Pack 2
(build 2600) It says the compatablity results fail. Now when I went
through everything like you said, when i did the info report on Seasons, it
said that it passed? So it is only between Sims 2 and windows. I really have
no idea how to fix this. System restore doesn't fix the problem. Neither does
uninstalling since it won't allow a reinstall after, not even in safe mode.
Even though it let me install seasons, it crashed at start.

So i still need help please. Thanks

"Jimmy S." wrote:

Hi Xanadurose,

Since it was working before you installed and uninstalled the
expansion pack, some pieces of it might have been left over.

Here's how to uninstall a game when using Add-Remove programs fails:

Step A: Start your computer in Safe Mode by holding down the F8 key.

Step B: Reinstall the game to the same folder it was installed to originally,
and then try to uninstall it again using Add-Remove programs. If
that fails, delete it's folder and any save games in My Documents.

Step C: Install and Run Regcleaner and if it finds any stray registry keys for the
game, delete them: http://www.majorgeeks.com/download460.html


--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________



Xanadurose Wrote:
=================
| Hello and thanks. Yes I do meet them, I have been playing it for awhile now,
| but I did a system restore already and it still won't read. The report says
| that my windows is not compatable with Sims 2 but it really is. So windows
| won't let it run or reinstall.
|
| Do I need to do a repair on my XP? Or will that make no difference? At a
| loss truly. I have no idea how to make them "see" each other as compatable?
| But my sims1 and all other programs work.
|
| Thanks again
|
| "Jimmy S." wrote:
|
|| Hi Xanadurose,
||
||
|| Do you meet the requirements below?
|| For the list of the minimum requirements for SIMS 2:
|| http://thesims2.ea.com/help/detail.php?help_id=21
||
|| If so...
||
|| Since that problem just started happening recently, try a System Restore.
||
|| How to use Windows XP System Restore:
|| http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp
||
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
|| Xanadurose Wrote:
|| =================
||| I recently tried to update to Sims2 seasons. But my graphics card isn't
||| enough. So i updated everything, tried again and still yucky. So i
||| uninstalled it, and try to play just 2 and it won't let me. I just get an
||| empty box no matter how I try to run it.
||| I get this error code when I try to load EAInfo:
||| Exception Caught (box)
||| Then message:
||| Exception:unknown; Caught in...
||| File:ApplicationLogic_Comparison.ccp
||| Line:154 (press ok)
|||
||| Then in the EAInfo report it says that I have Microsoft Windows XP
||| Professional Service Pack 2 (build 2600) results fail
|||
||| Every other program I have works properly. Only sims2 fails and if i
||| uninstall it, it has reading errors and fails on the reinstall.
||| I have no idea what is going on and EA says it is a windows issue. Please
||| help I just want my game to run. It only started after I tried to install
||| seasons, but it may be from the updates I did too.
|||
||| Thanks,



.

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