Re: Jimmy S. about help with game

Hi Patsy,

Your best solution would be to repair Windows using these instructions:

How to repair Windows XP:
Unplug from your Internet connection, and then repair Windows:
using this method: http://michaelstevenstech.com/XPrepairinstall.htm

Afterwards, boot up your system, turn on your XP Internet Firewall,
plug back into your Internet connection and install all Critical and
Recommended updates from: http://windowsupdate.microsoft.com

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


Patsy Wrote:
=================
| thanks Jimmy but it installs on my computer....Patsy....i have pentium
| hubby's is celaron i don't know if this makes a difference or not and his is
| about 4 years newer than mine...:)
|
|
|
| "Jimmy S." <nosp@xxxxx> wrote in message
| news:eUPFqywQHHA.1180@xxxxxxxxxxxxxxxxxxxxxxx
|| Hi Patsy,
||
|| If you're not experiencing similar issues installing other software
|| on your system, it is possible that the disc itself is defective. To
|| be certain, please try to install that game on another computer,
|| and see if it exibts the same behaviour on that computer as well.
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any
|| rights.
|| _________________________________________________________
||
|| Patsy Wrote:
|| =================
||| Hi Jimmy i did everything u said and when i try to download from the disc
||| this is what comes up.....Encore autorun has encountered a problem and has
||| to close...Encore i guess is who puts out the disc's butthe offical name is
||| Hoyle....is their anything i can do about this auto run thing?.....i
||| searched and i seem to have auto run but it was in a lot of different
||| places......the main thing it says is Encore autorun has encoured a problem
||| and has to close that is as far as i can get....any help would be
||| appreciated....:)......Patsy
|||
||| Hi Patsy,
||| Let's try some basic troubleshooting. If the problem still persists
||| please post back and we'll try some more steps. Good luck! :-)
|||
||| 1. To see if it's a software conflict: Temporarily disable Startup
||| programs one at a time, starting with Firewall, Antivirus, and ad
||| blockers using this utility: http://www.mlin.net/StartupCPL.shtml
||| or this method: http://www.pacs-portal.co.uk/startup_content.php
|||
||| You can lookup what a program does before you disable it here:
||| http://www.sysinfo.org/startuplist.php
|||
||| 2. Run a virus scan at: http://housecall.antivirus.com and then
||| install MS AntiSpyware from: www.microsoft.com/spyware to
||| remove any Spyware or Adware which could clog up your PC.
|||
||| 3. Click My Computer / Rightclick the Drive & Choose Properties
||| / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
||| the "Error-Checking" and "Defragmentation" utilities.
|||
||| 4. Go to the Windows Update site for everything under Critical and
||| Recommended: http://windowsupdate.microsoft.com Some games
||| require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a
|||
||| 5. Update DirectX and your Chipset, Sound, &Video Drivers:
||| For all Video / DirectX / Game and Hardware Issues, I have a
||| Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html
|||
|||
||| Patsy Wrote:
||| =================
|||| my hubby got a game called hoyle board and puzzle games 2007 for
|||| christmas....he has a 3 year old celron dell computer with xp windows....i
|||| tryed to download it and i kept getting a messages from microsoft
|||| saying.....encountered a problem and has to close down before i ever even
|||| got it downloaded....their are 2 disc for the game....so i read the book and
|||| it said if auto run is disabled go to run and type in hoyle_board_games_2007
|||| exe....so i did this and then clicked on the game where it downoaded under
|||| windows but when it came up i kept getting the same message i got when i was
|||| trying to download it....when i would click ok it would go to a black screen
|||| the the message would come up....i was clicking ok to play the game,,,,but
|||| then it would go off after this message....i have a 6 yr old dell pentium xp
|||| windows and it went right in.....can anyone help me...thanks Patsy


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