Re: mystery case files

Hi jimmy s
uninstalled my firewall and managed to have a go on the game.yipee.
then the game started playing up for my daughter.after reading problems with
the game from the website i decided to uninstall and start agian. now i cant
get on it due to a message saying script error do you wish to continue, say
yes and it repeats the message and thats it, so im stuck agian.?
bella.

"Jimmy S." wrote:

Hi bella,

Yes, your firewall installation may have become corrupt.
Turn on your Windows firewall, uninstall your existing firewall,
and then try to download those applications / updates again.

Some agressive Antivirus software can block you as well.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

bella Wrote:
=================
| Hi jimmy s
| yes i was able to do that download from that link, thank you.
| but i still cant get any futher access, could it be my firewall?
|
| "Jimmy S." wrote:
|
|| Hi bella,
||
|| Can you download and install DirectX from this direct URL?
|| http://www.microsoft.com/downloads/details.aspx?FamilyId=9226A611-62FE-4F61-ABA1-914185249413&displaylang=en
||
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
||
|| bella Wrote:
|| =================
||| "Jimmy S." wrote:
|||
|||| Hi bella,
||||
|||| Please provide more detail if possible about the following:
||||
|||| 1. What additional info are you downloading?
|||| 2. How are you initiating the download?
|||| 3. Where are you downloading from?
|||| 4. What error message are you encountering?
||||
|||| Thanks. :-)
||||
|||| --
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
|||| bella Wrote:
|||| =================
||||| ive purchased a really good game called mystery case files but it wont
||||| download the addional info it requires preventing me from going any further,
||||| ive turned of my firewall,ive tried downloading directx and java but even
||||| these fail, any advise. please.
||||
|||| Hi Jimmy s
||| The additional info we are trying to download takes you to the next level of
||| the game.To go on, this message appears in a box.The game downloads
||| additional content while you play.make sure you have an active internet
||| connection.
|||| We then press the start key, and we have also tryed it by pressing the ok key. whatever we do from there nothing happens.
||| also i have tryed to download java and directx but get the same message,
||| cannot
||| download due to internet proxy settings?.
||| thanks for the help.
||| bella.



.

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