Re: No games working please help
- From: Will <Will@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 30 Apr 2006 00:13:01 -0700
ok i have doen the first method by itself and it still quits out and i have
done the 2nd and 3rd method but not at the same time at seperate occasions
should i do them all together i have also upgraded my driver as u said???
"Will" wrote:
one i have done the clean boot procedure do i change the setting back or.
leave them ??? do i have to do all the steps or just the clean boot 1?
"Jimmy S." wrote:
Hi Will,
Yes, absolutely!
The following applies to most games in general, and not just to the games that
may be listed in the KB Article refered to in this post.
http://support.microsoft.com/?scid=kb;en-us;303032
SYMPTOMS:
When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
following symptoms:
..The game stops responding.
..The game quits unexpectedly.
..The computer restarts unexpectedly.
..The game stops and an error occurs
Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
<Game Name>has encountered a problem and needs to close.
RESOLUTION:
Method 1: Restart your computer by using a clean boot procedure
Method 2: Remove and Reinstall the Game
Method 3: Adjust graphics hardware acceleration
Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
Method 5: Temporarily disable the sound card in Windows
Method 6: Lower sound acceleration
Method 7 : Download and install the most recent version of DirectX
Method 8: Update your video driver
Method 9: Update your sound driver
Method 10: Scan your computer for viruses
Method 11: Remove spyware
Method 12: Install the latest VIA chipset drivers
Method 13: Create a new user account in Windows XP
Method 14: Change the compatibility setting
--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S. http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
Will Wrote:
=================
| could it be this http://support.microsoft.com/kb/303032
| the game stops responding or quits unexpictidely but some of the games of
| mine arent listed on there.
|
| "Will" wrote:
|
|| Hi i have just bought a new amd athlon 64 with windows xp professional and
|| any game i play it either quits out and says error do u want to send error
|| report or not or the second one is it just quits out??
|| thanks will
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