Re: New Game Suddenly Has Problems with Microsoft

From: Chris H. (winxpnews_at_hotmail.com)
Date: 01/19/05


Date: Wed, 19 Jan 2005 15:22:47 -0800

Please turn the firewall back on, otherwise you're exposing your computer to
the Internet. As for the update, I would do as has been suggested - use a
Restore Point in System Restore to back out of the installation. Once
that's done, I would check the game site and try another download of the
update, but this time when you install make sure no other programs are
running. If you're running anti-virus from Norton (Symantec) you can't just
"exit" the program from the Systray icon - it continues to run underneath in
the background, and could be corrupting the update.

-- 
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone
"OzVikings" <OzVikings@discussions.microsoft.com> wrote in message 
news:C1A266D6-438D-49D9-825D-8C668A6C29A8@microsoft.com...
>A new Barbie Fashion game (xmas pres) worked fine until a few days ago when
> the very first time my daughter put it in to play after the last Microsoft
> automatic update, it only gets as far as where you click on your name to
> start the game and then it stops and an error box says it has to close coz 
> it
> has some problem with Microsoft.  Why?  I tried the troubleshooter with XP
> but it still doesn't work.  I turned off my new firewall program and even
> that didn't help.  Ideas why something should work one minute and suddenly
> decide not to? 


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